试卷详情
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江苏省2011年5月秘书英语五级试题
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[简答题]Memos are an important means of stating and exchanging ideas, reacting to them, clarifying them, and finally agreeing on actions to be taken. Although the telephone is faster than the memo in communication, the memo is safer than the telephone, because very often the person who you want to reach is not there when you dial the phone number.
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[单项选择]Complaints from the clients should be dealt with in a ______ manner in case they will go from bad to worse.
A. urgent
B. swift
C. busy
D. eager
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[判断题][ ] The woman needs to receive incoming mail and this is her only job in the
morning.
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[判断题].[ ] The woman does a lot of things in the morning, including taking care of the incoming regular mails, sending faxes and making coffee if needed.
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[判断题][ ] The woman doesn’t come to work at 9 o’clock.
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[单项选择]My First Job
I grew up in a poor family in Canada, I 1. that my parents were often unable to afford food or buy gas for the car. In winter, the 2. in our home was shut off even when it was 40 degrees below zero because we 3. pay the bill. In spite of all this, Dad 4. any help. He believed that we could 5.______all difficulties with the little we had. “There’s no way I’m going to 6. on welfare”, he would say.
When I was eight years old I started singing country 7.____ at a small hotel in my hometown. I sang almost every night. But those early performances could hardly be relied upon 8.____ steady incomes.
My first real job was working 9. a McDonald’s in my hometown 10. I was 14. My parents always stressed the importance of presenting yourself 11. a professional, respectful manner, and I think this advice helped me 12. the job. I started as a 13. , and then I worked in the drive-through window. I learned to be patient, time and 14. provide service with a smile. Later I was 15. in char
A. remembered
B. forget
C. remember
D. was reminded
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[判断题][ ] The man wants to know whether the woman likes making coffee.
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[单项选择]It is important to make as many enquiries as possible in the conversation and try to _____ the nationality and any accent of the informer.
A. detect
B. find
C. search
D. ask
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[单项选择]In order to save _______, inactive files are scanned and put on disc storage, or sent to the warehouse.
A. space
B. place
C. room
D. pace
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[单项选择]The new module is versatile, because
A. it can be a calculator
B. it can send a fax
C. it can play computer games
D. all of the above
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[单项选择]You will get a signature _____ delivery, and compensation of up to £28 for loss or damage.
A. for
B. on
C. before
D. after
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[单项选择]Since they are written on pieces of paper, memos can be _____, but this helps to state the responsibilities for some actions.
A. stored
B. read
C. filed
D. circulated
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[简答题]MemorandumTo: All members of staff, Lampton BranchFrom: Harrison FordDate: 5 December, 2006As you know, one of the reasons for introduction of PCs in Lampton ranch was to provide us with feedback before we decide whether to install PCs in other departments. The Board has asked me to submit a report on your experiences by the end of this week. I talked to some of you informally about this last month. During my brief visit, I noticed a junior member of staff playing some kind of computer game in the lunch hour, and a senior manager told me that he used his for writing letters—a job for a secretary, surely So that I can compile a full report, I would like everyone to let me know what they personally use the PC for, what software they use and how long per day they spend actually using it. It would also be useful to find out how their PC has not come up to expectations, and any unanticipated uses they have found for their PC, so that others can benefit from your experience.
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[判断题][ ] The woman files in the afternoon.
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[单项选择]Which statement is NOT true according to the recording .
A. The new module has three different colours
B. The new module is eighty pounds fifty
C. It is like a jacket pocket
D. It is very small
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[单项选择]What is the size of the new module
A. Uncomfortably small
B. Conveniently small
C. Very large
D. Not mentioned
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[简答题]There are other important files in the office. On my desk is the card file with all the telephone numbers my employer uses regularly. There is also a file box to hold all papers waiting to be filed. In my desk is the daily reading file, which is in chronological order. It contains a copy of every letter we write during the month.
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[单项选择]If the boss is traveling for business, the secretary should prepare a supply of office _____ so that the boss can write letters, reports, etc., during his travels.
A. appliances
B. instruments
C. stationery
D. stationary
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[单项选择]You can send small packets by airmail or by surface mail. European destinations have a _____ time of 3 days for airmail and 2 weeks for surface mail.
A. delivery
B. sending
C. dispatching
D. posting
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[单项选择]I’m here to report a missing credit card. I lost it due to carelessness ________ my part.
A. in
B. on
C. at
D. for
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[单项选择]Where does the conversation take place
A. A restaurant
B. A dorm
C. A conference room
D. A shop
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[单项选择]There isn’t enough space, I want you to clean _____ all the old files.
A. on
B. up
C. for
D. out
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[单项选择]How many batteries are on the new phone
A. 4
B. Not mentioned
C. 6
D. 7
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[单项选择]We do not normally allow discounts for orders under £5,000. ______, we prepared to let you have 20% discount on all orders because you are a very regular customer.
A. However
B. In view of this
C. Consequently
D. Furthermore
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[简答题]Shorthand typists would also type spoken notes off special tape records called dictation machines. These have nearly disappeared and modern executives are increasingly expected to send their own e-mail and prepare their own draft letters on their desktop computers.