Although most of us believe that we communicate almost exclusively with words, research has shown that nonverbal communication is at least as important. Gestures and tone of voice are important cues in determining others’ responses to us. Individuals who are not aware of information conveyed nonverbally are at a social disadvantage. In fact, children who fail to "read" such messages tend to be unpopular and underachievers. Children who are overeager or speak loudly, for example, may offend other children, or adults. When they fail to adjust their behavior on the basis of others’ responses, they aggravate the situation.
Adults may offend their peers also by their inattention to nonverbal responses. The sense of personal space varies among individuals and cultures. The salesman who puts his arm around the shoulder of a prospective buyer should realize the possible consequences of his gesture. Physical contact conveys sense of intimacy that the relation
A. people send the wrong signals.
B. individual miss nonverbal cues.
C. culture clash.
D. people use the same signal to mean differently.
我来回答:
