Abid regularly took his car to be serviced at his local garage, Bust Ltd. On the four previous occasions, before handing his car over to the garage, Abid had always been required to read and sign a contractual document which contained the following statement in bold red type: ‘Bust Ltd accepts no responsibility for any consequential loss or injury sustained as a result of any work carried out by the company, whether as a result of negligence or otherwise.’ On the most recent occasion, due to the fact that the garage was very busy when he arrived, Abid was not asked to sign the usual document. He was, however, given a receipt for the car, which he accepted without reading. Bust Ltd’s usual business terms were printed on the back of the receipt, including the statement above. On driving the car home after its service, Abid was severely injured when the car suddenly burst into flames. It subsequently emerged that the fire had been the result of the negligent work b
Jack Welch is among the famous CEOs because his management style is taught at business schools throughout the country. He has been with the General Electric Company (GE. since 1960. Having taken GE with a market value of about $12 billion, Jack Welch turned it into one of the largest and most admired companies in the world, with a market value of about $500 billion, when he stepped down as its CEO 20 years later, in 2000. As Jack Welch wrote in a letter to shareholders: In the old culture, managers got their power from secret knowledge: profit margins, market share, and all that... In the new economy, the role of the leader is to express a vision, and put it into practice. That calls for open, caring relations with every employee, and face-to-face communication. People who can’t convincingly (有说服力的) express a vision won’t be successful. But those who can will become even more open—because success builds up self-confidence. Welch believed that great business lead
A. personal and friendly
B. casual and natural
C. open and caring
D. strict and formal
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