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发布时间:2023-10-23 02:44:08

[单项选择]As a project manager,you try to use empathic listening skills to help understand another person's frame of reference, In following this approach,you should ().
A. mimic the content of the message
B. probe.then evaluate the content
C. evaluate the content,then advise
D. rephrase the content and reflect the feeling

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[填空题]If you are a manager, you should handle the customers’ complaints in a______ (friend) way.


[单项选择]You won't know if you like it ()you try it
A. once   
B. for
C. since   
D. unless
[单项选择]If you try to learn too many things at a time, you may get ______.
A. confused
B. confusing
C. confuse
D. confuses
[单项选择]As a project manager,you advocate active participation of your team members-this is because you believe in ().
A. theory Y(McGregor model)
B. theory X(McGregor model)
C. Maslow's hierarchy of needs
D. referent power
[单项选择]You may use the room as you like ()you clean it up after wards.
A. so far as
B. so long as
C. in case
D. even if
[单项选择]As a project manager, you are aware that estimating schedule activity costs involves developing an approximation of the costs of the resources needed to complete each schedule activity. In approximating costs, the estimator considers the possible causes of variation of the cost estimates, including risks. Cost estimating includes identifying and considering various costing alternatives. For example, in most application areas, additional work during a design phase is widely held to have the potential for reducing the cost of the execution and product operations. The cost estimating process considers whether the expected savings can offset the cost of additional design work. Cost estimates are generally expressed in units of currency to facilitate comparisons both within and across projects. Cost estimates can also benefit from refinement during the course of the project to reflect on the additional detail available. For your project, which is in the initial phases, your team suggested a
A. -75% to+125%
B. -50% to+100%
C. -25% to+50%
D. None of the above
[单项选择]Not only the manager but you ______ required to help him serve the customer early next week.
A. are
B. is
C. be
D. will
[单项选择]We don't understand how the manager could try to escape his ______.()
A. tasks
B. responsibility
C. duty
D. work
[单项选择]If you try to chase two rabbits at the same time, you will not catch () one.
A. each
B. any
C. neither
D. either
[单项选择]No matter how hard you try, you can find no {{U}}parallel{{/U}} existing between them.
A. analogy
B. angel
C. ambition
D. antique
[单项选择]When you speak on the telephone, you cannot use your facial (面部的) expression, eye contact and gestures to help communicate your message. Your voice must do the job. A good voice is pleasant to listen to because it communicates a positive message. Keep in mind the following qualities of a good voice: Speak in a voice neither too loud nor too soft. Speak louder when giving important information. Speak slowly enough so that the listener has a chance to understand your message without your having to repeat it. Keep in mind that as you speak the other person may be taking notes. Pronunciation is the correct way to say a word. To avoid mispronouncing (读错音) words, you may wish to check the pronunciation of unfamiliar words in the dictionary before you use them. People with an accent unlike yours may not understand your pronunciation of some words. You also may not understand the pronunciation of some of their words. In these cases, careful pronunciation is very important for effective co
A. voice
B. gesture
C. eye contact
D. facial expression
[单项选择]Why does the author suggest that you try your perfume or cologne out on somebody else first


A. It may make your date uncomfortable.
B. It may make you feel sick.
C. It may have been out-of-date.
D. It may ruin your dinner.
[单项选择]If you try to pass()the problems, it would be impossible for you to make any progress in this field.
A. off
B. over
C. by
D. across
[单项选择]If you try to sell them something that they ( ) for free, they aren't going to buy it.
A. used to getting
B. used to get
C. were used to get
D. are used to get
[单项选择]If you try to sell them something that they ( )for free, they aren't going to buy it.
A. used to getting
B. used to get
C. were used to get
D. are used to get

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