[填空题]

A. I’m free now B. make sure
C. I’m afraid I can’t make it D. give me your number
E. who’s calling F. It’s very kind of you
G. You’re welcome H. take care
Secretary: Good morning. Dr. Smith’s office.
Wang: Good morning. May I speak to Dr. Smith, please
Secretary: He’s at a meeting just now. May I ask (56) ,please
Wang: This is Wang Xiaohong. I’m an exchange scholar from China. I’ve just arrived in the U. S. , and I’d like to discuss my research plans with Dr. Smith. I had an appointment with him at 2 p.m. this afternoon, but (57) . I’d like to reschedule it.
Secretary: Why don’t you (58) and I’ll have him get back to you as soon as possible.
Wang: Sure. It’s 965-4778
Secretary: OK. I’ll (59) he gets the message.
Wang: Thank you.
Secretary: (60) . Goodbye.

[单项选择]

M: I want to make sure my son receives this letter. It has an important certificate in it.
W: You can send it either by certified mail or registered mail. If you only want to make sure it is received, send it by certified mail. It’s less expensive.
M: OK. How about this package
W: What’s in it
M: A watch.
W: You should insure it for the value of the watch, and sent it by registered mail. It’s more expensive, but it’s the safest way.

What is in the letter（　）.
A. A valuable book.
B. An important certificate.
C. A beautiful postcard.
D. An application form.

[单项选择]At goods stage, we make sure that
A. quantities are correct
B. quality is OK
C. A and B

[填空题]MAKE SURE YOUR MEETINGS RUN SMOOTHLY
A well run meeting can achieve much, but a badly run meeting is unlikely
to achieve anything, and indeed may damage on an important project’s
34 progress. Meetings should create a sense of the harmony, but they can
35 cause confusion. In normal circumstances, so meetings should be planned
36 well in advance, both in terms of who will attend it and what will be discussed.
37 Overcrowded meetings suggest managers lack their self-confidence and
38 mean there will be too much of discussion on every minor point. The only
39 points that should be discussed are those that require a decision. If you need
40 your staff to update you on something, ask them to send information you
41 can read in your own time. Before a meeting starts, establish for the finishing
42 time, and stick to it. If you let one only meeting run over, then all your meetings
43 will. Make sure the purpose of the meeting i