[单项选择] The UK diversity management literature has tended to focus on its implementation in the public sector rather than in the commercial sector. Hicks-Clarke and Iles’’s work considers the links between gender diversity and organizational performance in both retailing and the National Health Service but found that survey analysis was not the most appropriate way of exploring diversity climates in the retail company. Initially, the study developed from an approach from the UK high-street operation which was seeking to create more innovative HR practices to support a marketing strategy of appealing to a more diverse customer base. The decision to participate in the study suggests that not only are diversity issues growing in significance for UK retailers but, arguably, point to an absence of guidance on how to achieve diversity management in practice. The retailer had three distinct businesses: the UK high street, its online business and the US retailing chain. The online business, s
A. To have a better understanding about the value and world view of the managers.
B. To explore the managers’ perceptions of equality and diversity policies.
C. To test the sensitivity of perception and discrimination of the respondents.
D. To get to know the manager’s criteria on working.

[单项选择] The UK diversity management literature has tended to focus on its implementation in the public sector rather than in the commercial sector. Hicks-Clarke and Iles’’s work considers the links between gender diversity and organizational performance in both retailing and the National Health Service but found that survey analysis was not the most appropriate way of exploring diversity climates in the retail company. Initially, the study developed from an approach from the UK high-street operation which was seeking to create more innovative HR practices to support a marketing strategy of appealing to a more diverse customer base. The decision to participate in the study suggests that not only are diversity issues growing in significance for UK retailers but, arguably, point to an absence of guidance on how to achieve diversity management in practice. The retailer had three distinct businesses: the UK high street, its online business and the US retailing chain. The online business, s
A. These scenarios were designed to illustrate the situation in the online business was far more fluid.
B. These scenarios were designed not only to identify what they would do in particular circumstances but also to describe critical incidents that illustrated their own approach to managing diversity.
C. These scenarios were designed to be a supplement to the interviews, and each attempted to illustrate the essence of managing diversity and the equal opportunity approach as described in the literature.
D. These scenarios were designed to clarify the extent of managerial responsibilities for diversity management within the different operations.