[单项选择]Waiter: Welcome, sir. May I help you Customer: ______
A. Thank you. I’ll have fried tofu and stir-fried cauliflower.
B. Yes, please. I’d like a hamburger and a chocolate shake.
C. Sorry. I don’t need your help, thank you.
D. If you want to help me, I’ll be glad to accept it.

[单项选择]Waiter: Welcome, sir. May I help you Customer: ______
A. Thank you. I’ll have fried tofu and stir-fried cauliflower.
B. Yes, please. I’d like a hamburger and a chocolate shake.
C. Sorry. I don’t need your help, thank you.
D. If you want to help me, I’ll be glad to accept it.

[单项选择]Waiter: Would you like to have one bill or separate bills, sir
John: It’s my treat. One bill, please.
Paul: You paid last time. ______
John: Well, all right if you insist. But next time you must let me pay.
A. This is on me.
B. Stop kidding me.
C. I have money.
D. Knock it out.

[单项选择]

W: Friendship Department Store. May I help you
M: Yes, could you tell me when the store closes today
W: We close at 7:30.
M: I see. And when do you open
W: Nine o’clock on the weekend.
M: Fine. Thank you very much.

What’s the probable relationship between the two speakers（　）.
A. Receptionist and customer.
B. Waitress and customer.
C. Salesperson and customer.
D. Nurse and patient.

[填空题]The people may be willing to help you.

[单项选择]

W: May I help you, Sir
M: Yes, could you show me some shirts Size 15, please.
W: All right, Sir. How about this one, it’s new style.
M: Oh, that must be file one I saw advertised in file paper.
W: Yes, that’s right.
M: Would you tell me the price
W: 10 dollars for one, and 17 dollars for 2.
M: All right, I’ll take 2.
W: Anything else, Sir
M: I may need some ties to match the shirts, but my birthday is next week and I may get some from my children.

How much does the man pay for the shirts he bought （）
A. $ 70.
B. $ 20.
C. $10.
D. $17.

[单项选择]

W: Good afternoon. ABC Imports. May I help you
M: Yes, may I speak to Mr James Johnson, please
W: I’m afraid Mr Johnson isn’t available right now. Would you like to leave a message
M: This is Richard Alexander with Star Electronics. It’s very important that he returns my call this afternoon.
W: Does he have your office number and your mobile phone number
M: I think so, but let me give them to you again.
W: Okay.
M: My office number is 714—555—2000; my cell phone number is 909—555—2308. He can reach me at my office number before 6 p.m. or anytime today on my mobile.
W: Very well, I’ll give him your message as soon as he returns to the office.

What can be learned from the telephone conversation you’ve just heard（　）.
A. Mr Alexander is wanted on the phone but he is out.
B. Mr Johnson is wanted on the phone but he is out.
C. Mr Alexander works for ABC Imports.

[单项选择]W: Sunshine Hotel. May I help you
M:（）
A. All right. My name is David Jones and my room number is 103.
B. Yes. We need a double room for this weekend.
C. Thank you, I’ d like to make a long distance call to New Zealand.
D. Sony. I don’ t think you can help us. Thank you anyway.

[单项选择]

[听力原文]
W: May I help you, sir？
M: Yes. Could you tell me how to get to the airport？
Q: what does the man want to know？（）

A. When to catch the train.
B. Where to buy the ticket.
C. How to reach the airport.
D. Which bus stop to get off.

[单项选择]

M: Good morning. May I help you
W: Good morning. I’d like to get three 50-cent stamps.
M: Here you are. One dollar and so cents in all, please.

Where are they（　）.
A. In a bank.
B. At a post office.
C. In a department store.