更多"I’m Sorry Dear Customer(0) "的相关试题:
[填空题] I’m Sorry
Dear Customer
(0) Over the last two years Milair has been experienced unprecedented growth.
(00) Whilst we are delighted at the increasing popularity of our products, this suc-
(34) cess has brought with it some problems. Even though with
(35) over 450 trained customer service staff, our telephone answering standards
(36) have fallen down on a number of occasions, particularly Caring July and Au-
(37) gust. The vast majority of our customers have continued so to receive a good
(38) quality of service, but some have experienced by a service well short of
(39) their, and our, expectations. As a result, we are speeding up our recruitment
(40) program to have the more people available to take your calls. We are also
(41) making much greater use of automated telephone technology. As to Managing
(42) Director of Milair, I want to take up this
[填空题]Milair Letter of Apology
Dear Customer,
Over the last two years, Milair has been experienced unprecedented growth. While we are
delighted at the increasing popularity of our products, this success has brought with
34．it some problems. Even though with over 450 trained customer service staff, our telephone
35．answering standards have fallen on a number of occasions, particularly during July and
36．August. The vast majority of our customers have continued so to receive a good quality of
37．service, but some have experienced by a service well short of their, and our. expectations.
38．As a result, we speed up our recruitment programmed to have the
39．more people available
40．to take your calls. We are also making much greater use of automated telephone technology.
41．As Managing Director of Milair, I want to take this opportunity to contact those of you
42．who have been affected and for assure you th
