Conversation 3
W：Good morning．British Airways．How can I help you
M：Good morning．(1)I’ve a return ticket to Rome．It’s open．I’d like to confirm my flight．
W：What date do you want to travel
M：Thursday 26 of November．
W：The first flight departs at 2 p．m．it arrives in Rome at 5：20 p．m．
M：(2)Is there a later flight
W：Yes, there’s one at 4 p．m．, arriving in Rome at 7：30 p．m．
M：Yes，thank you．(2)That’s fine．
W：What class are you traveling
M：Er, economy．
W：Is that one seat
M：Yes．
Conversation One
W:Good evening, and welcome to this week's business world. The program for and about business people. Tonight we have Mr. Steven Kayne, who has just taken over and established bicycle shop. Tell us, Mr. Kayne, what made you want to run your own store ？
M: Well, I always loved racing bikes and fixing them. When I was working full-time as a salesman for a big company, I seldom had time to enjoy my hobby. I knew then that as soon as I had enough money to get my own business going, I'll do it. I had my heart set on it and I didn't let anything stand in my way. When I went down to the bank and got a business loan, I knew I'd love being my own boss. Now my time is my own. I open the store when I want and leave when I want.
W:You mean you don't keep regular hours ？
M: Well, the sign on my store says the hours are ten to six, but if business is slower than usual, I can just lock up and take off early.
B. Lecturing on business management.
C. Having her bicycle repaired
D. Conducting a market survey.
Conversation 1
W: Good morning, can I help you
M: Yes, please. (7)I’d like to cash two traveler’s cheques.
W: Could you sign your name here please
M: Sure.
W: Thank you. How would you like your money
M: In hundreds and fifties, please.
W: Ok. It’s 1,660 yuan, here you are.
M: Thanks. May I know the exchange rate
W: Well, at the moment the exchange rate between US dollars and RMB is 1:8.3. You give me two $100 cheques; here is 1,660 yuan. Is that right
M: Yes, thanks.
Conversation 3
W：Good morning．British Airways．How can I help you
M：Good morning．(1)I’ve a return ticket to Rome．It’s open．I’d like to confirm my flight．
W：What date do you want to travel
M：Thursday 26 of November．
W：The first flight departs at 2 p．m．it arrives in Rome at 5：20 p．m．
M：(2)Is there a later flight
W：Yes, there’s one at 4 p．m．, arriving in Rome at 7：30 p．m．
M：Yes，thank you．(2)That’s fine．
W：What class are you traveling
M：Er, economy．
W：Is that one seat
M：Yes
Conversation 2
9-10
W：Good morning．can I help you
M：Yes, I’m Stone Williams．I’ve (9)reserved a room here．
W：Let me check．Yes, a single room for (10) one night．
M：That’s right．
W：Would you please fill out this registration form
M：Certainly．Oh．how much do you charge a day
W：(10)30 dollars a day.
M：All right．here is the form．
W：Thanks．Here is your room key．Have a good day．
M：Thanks．
Conversation Two
W: Well, the main activities in the region were historically steel and paper processing, I think.
M: Yes, but I'm not quite sure about the status of those industries now. Could you tell us something about that ？
W: Yes, of course. In fact, they are less significant, but steel-related manufacturing still accounts for 44% of industrial activity. So it's still very important. In fact, 80% of Spain's machine tools are from the Basque country. As for paper processing, there's still a little. But it's no longer what it once was in the region. So, is that clear ？
M: Yes, thanks.
W: Now, to get back to what I was saying, there's a lot of unemployment as well as geographical problems in the region.
M: Sorry, Victoria. What do you mean by geographical problems ？
W: Well, what I mean is the area is very hilly, mountainous in parts. So there used to be transport problems, now tho
A. It has gradually given way to service industry.
B. It remains a major part of industrial activity.
C. It has a history as long as paper processing.
D. It accounts for 80 percent of the region’s GDP.
Conversation 2
W: Hello, Air Traveler. What can I do for you, Sir
M: Can I book a ticket to New York for next Friday, please
W. Sure, but all the tickets of direct flights from Beijing are sold out. Would you mind a transfer ticket
M: No. Where shall I go first, Hong Kong or Tokyo
W: Tokyo. You’ll wait there only for a couple of hours.
M: Well, that doesn’t sound too bad. When can I get the ticket
W: Any time. Would you like to have it delivered to you
M: Yes, please.
W: Ok. But you’ve got to pay in cash rather than use your credit card.
M: No problem. Can I have a discount
W: Yes, a ten percent discount.
M: Fine, thanks.
Conversation 1
W: Could I see the Manager, please I have a complaint.
M: Can I help you, madam
W: Yes. The toilet doesn’ t flush properly; the water doesn’t run away in the shower; and there’s no extra service. What have you to say to that
M: I’ m sorry to hear that. I’ ll attend to it right away.
W: That’ s no way to run a hotel.
M: No, madam. I do apologize. It’s most unusual. The housekeeper usually checks every room before new guests move in. we’ ve been very busy with a large conference.
W: Oh, terrible, anyhow, one doesn’ t expect this sort of thing in a well-run hotel.
M: We’re awfully sorry. Is there anything else
W: I’ d like an extra pillow.
Conversation 2
W: Hello. Who is speaking, please
M: Hi, Alice. This is Fred. Would you like to go to a movie tonight
W: Thanks. I’d love to. There is a good film on today.
M: Good. I’ll pick you up around seven-thirty, then. The movie starts at eight.
W: Fine, I’ll be ready.
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