[多项选择] Your friend Steven has been enrolled by Yale University. Write a note to congratulate Mm, ex pressing your happiness and admiration for him.
Marks will be awarded for content, organization, grammar and appropriateness.

[简答题]{{I}} Your friend Steven has been enrolled by Yale University. Write a note to congratulate Mm, ex pressing your happiness and admiration for him.{{/I}} {{B}} Marks will be awarded for content, organization, grammar and appropriateness.{{/B}}

[多项选择]Your friend Bob has been seriously injured in a car accident. But you don’t have the time to go and see him for the time being. Now write to him to express your concern.
Marks will be awarded for content, organization, grammar and appropirateness.

[多项选择]Your friend Mike has been seriously injured in a traffic accident. But you don ~ t have the time to go and see him for the time being. Now write to him to express your concern and tell him about the likely time of your visit.
Marks will be awarded for content, organization, grammar and appropriateness.

[多项选择] Question 2
Your company has been concerned with the disposal of its used computers which have not been fully depreciated. You have been asked to write a proposal concerning better ways of disposing used computers. Write your proposal, including the following..
a description of what has happened to the old computers in the past
a description of a new way of disposing of used computers
an explanation of why this new approach is sound
recommendations for further research on this approach
Question 3
Your company has been receiving complaints about the employees’ manner of answering phone calls from customers. Your manager has asked you to write a report of the problems with the way the employees handling phone calls from customers. Write the report, including the following information:
why phone calls from customers are of significance to the company
what complaints there are about the employees’ manner of answering phone

[简答题]Question 3 · Your department has recently been found to be loss efficient than others in the company, and your head of department wishes to make improvements. You have been asked to make a proposal concerning this. · Write your proposal for the head of department, outlining the current problems in efficiency giving reasons for the lack of efficiency suggesting ways of improving efficiency explaining the resources needed to implement these improvements · Write 200—250 words.

[简答题]Question 3
· Your department has recently been found to be loss efficient than others in the company, and your head of department wishes to make improvements. You have been asked to make a proposal concerning this.
· Write your proposal for the head of department,
outlining the current problems in efficiency
giving reasons for the lack of efficiency
suggesting ways of improving efficiency
explaining the resources needed to implement these improvements
· Write 200—250 words.

[多项选择]PART ONE
·James, one of your employees has been in sewice for ten years. As the HR(Human Resources) Manager of your company, you wish to write a letter of congratuIatiOns to James：
·stating the purpose of your letter.
·thanking him for his contributions and loyalty.
·giving him your good wishes.
·Write 40-50 words.
·Write on the opposite page.

[多项选择]· Your company has recently been taken over by another company, and your department has been restructured. This has resulted in a number of problems which you want to make the new owners aware of.
· Write a letter to the Managing Director of the new owners:
· outlining what the situation in your department was before the takeover
· explaining what problems have arisen and why
· suggesting how these problems could be resolved
· warning what might happen if these problems are not resolved.

[简答题]Just because someone has been your best friend since elementary school, it doesn’t mean he or she will make a great roommate. Often living together can destroy even a close friendship.

[填空题]How many years has she been married
She has been married （）.

[简答题]{{B}}Part one{{/B}} Your company has been invited to take part in a trade fair, which will take place during the busiest time of the year. You have been asked to decide who should be sent to this trade fair. {{B}} ·Write a notice of 40—50 words about your decision: ·Who should be sent to this trade fair. ·Give the reason for your decision. ·Who else should take over his/her work. ·Write on your answer sheet.{{/B}}

[单项选择]Since ancient times it has been known that your word is a cause set in motion. In fact, the universe itself is claimed to have emanated from a single primordial sound. In the science of yoga, it is believed that certain Sanskrit words, known as mantras, can bring about magical results, thus you can secure abundance with a certain mantra, peace with another, and so on. On a more practical level, your word still remains highly potent.
With your words, you can wound someone, sending them into spirals of defeat, and with your words you can heal someone, raising them up from a dismal place to soaring hope and motivation. In fact, the entire field of self-improvement is the transmission of words that will assist others to get a firm perspective and move forward with their lives, fulfilling their dreams and desires.
On a personal level, too, your words affect you. What you say to yourself about anyone or anything affects you, too. If you speak well of someone or something, yo
A. people’s emotions are influenced by the words they say
B. people should use words with more carefulness
C. people should only accept words which are truths rather than opinions
D. what people experience directly decides what they speak