[填空题]

• A. Yes, we do
• B. I want to
• C. what is the difference
• D. I would like
• E. what we have
• F. No, we don’t
• G. I see
• H. Do I have to
  Customer: Do you charge for checks
  Clerk: (56) . Each check you write will cost 2 dollars.
  Customer: (57) deposit a large sum of money if I want to open a savings account
  Clerk: Not necessarily, sir.
  Customer: Regarding the interest rate, (58) between a savings account and checking account
  Clerk: Not big difference, sir.
  Customer: (59) . (60) to open a checking account. Will 300 dollars be enough for a minimum deposit
  Clerk: Definitely.

59（　）

[填空题]

• A. Yes, we do
• B. I want to
• C. what is the difference
• D. I would like
• E. what we have
• F. No, we don’t
• G. I see
• H. Do I have to
  Customer: Do you charge for checks
  Clerk: (56) . Each check you write will cost 2 dollars.
  Customer: (57) deposit a large sum of money if I want to open a savings account
  Clerk: Not necessarily, sir.
  Customer: Regarding the interest rate, (58) between a savings account and checking account
  Clerk: Not big difference, sir.
  Customer: (59) . (60) to open a checking account. Will 300 dollars be enough for a minimum deposit
  Clerk: Definitely.

56（）

[判断题]

Getting other people to do willingly what we want them to do is the true meaning of leadership.

[单项选择]
What happens when you combine product design virtuosity, high-powered market research techniques, and copious customer data Too often, the result is gadgets that suffer from "feature creep" or the return of billions of dollars’ worth of merchandise by customers who wanted something different at all. That kind of waste is bad enough in normal times. but in a downturn it can take a fearsome toll.
The trouble is that most customer-preference rating tools used in product development today are blunt instruments, primarily because customers have a hard time articulating their desires. Asked to rate a long list of product attributes on a scale of 1 (completely unimportant) to 10 (extremely important), customers are apt to say they want many or even most of them. To crack that problem, companies need a way to help customers sharpen the distinction between "nice to have" and "gotta have".
Some com
A. market research is a waste of money.
B. market research must not be used during an economic recession.
C. market research doesn’t necessarily help companies make products that can meet customers’ need.
D. customers are too hard to please.

[单项选择]

W: What can I do for you
M: I want to buy some stamps. How much is a stamp
W: Twenty cents.
M: I also want some envelopes.
W: How many do you want
M: Ten stamps and four envelopes.
W: Ten stamps and four envelopes. $ 2.20 in all. Anything else
M: No, thanks. Here is the money.
W: Here are your stamps and envelopes.
M: Thank you.

Where does this conversation take place （　）
A. In a hospital.
B. In a post office.
C. In a supermarket.

[单项选择]

M: what can I do for you
W: I want a skirt. Would you show me some
M: What do you think of this expensive one
W: I am sorry but I am afraid I don’t like it.
M: How about that one
W: Good! How much does it cost
M: 65 dollars.
W: Only 65 dollars! That is very cheap.
M: How many do you want
W: I’ll take two.

What did the woman want to buy（）
A. A cheap shirt.
B. An expensive shirt.
C. A cheap skirt.

[单项选择]

W: What do you want to do now？
M: I want to go back to the hotel.
W: But it’s only four o’clock.
M: I’m tired. We’ve done a lot of sightseeing.
W: We can still go shopping. The stores don’t close for another hour.
M: No, I want to rest for a while. We’re going to the theatre tonight, you know.
W: Yes, I know. What time does it start
M: At eight o’clock.
W: Do you want to try to take the bus to the theatre
M: We can take a taxi. It’s more expensive, but it’s a lot easier.
W: Where do you want to eat
M: There are a lot of restaurants near the hotel.
W: But what kind of restaurant Chinese French Japanese
M: Oh, I don’t know. Right now I just want to go back to the hotel and rest.

What do you think the speakers are（）
A. Citizens of the city.
B. Tourists visiting the city.
C. A couple looking for work.