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发布时间:2023-10-23 04:15:25

[单项选择]Your company has established a reward and recognition system for its project management professionals. Project cost performance is used as a criterion to determine rewards. What should you do to ensure that rewards reflect actual performance
A. Consider overtime work as part of the job.
B. Prepare a cost baseline.
C. Use earned value management to monitor performance.
D. Estimate and budget controllable and uncontrollable costs separately.

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[简答题]● Your company has just received new company brochures, ● Write a note to the marketing Manager: ● telling her the brochures have arrived; ● saying which department they are in; ● asking her to collect her copies immediately. ● Write about 30-50 words on your Answer Sheet.
[多项选择]Question 2 Your company has been concerned with the disposal of its used computers which have not been fully depreciated. You have been asked to write a proposal concerning better ways of disposing used computers. Write your proposal, including the following: a description of what has happened to the old computers in the past a description of a new way of disposing of used computers an explanation of why this new approach is sound recommendations for further research on this approach Question 3 Your company has been receiving complaints about the employees’’ manner of answering phone calls from customers. Your manager has asked you to write a report of the problems with the way the employees handling phone calls from customers. Write the report, including the following information: why phone calls from customers are of significance to the company what complaints there are about the employees’’ manner of answering phone calls what can be do
[多项选择]Your company has found that ineffective time management is one of the major problem areas through- out the workforce. You have been asked to put forward some suggestions for improving the situation.
Discuss, and decide together:
·Why poor time management can become a major problem in companies
·What procedures could be adopted to ensure that time is managed effectively.
[多项选择]· Your company has recently experienced a drop in oversea sales, so the Sales Manager has asked you to consider ways of improving them.
· Write a proposal for the Sales Manager:
· giving reasons for the decline in oversea sales
· commenting on the effectiveness of the advertising you are currently using
· suggesting ways of improving oversea sales.
[多项选择]Question 2 Your company has received a request from a customer for priority service and decided that it would be appropriate to grant this request. You have been asked to write a letter to explain to the customer why his request is not accommodated. Write the letter to the customer: expressing concerns with the customer’’s difficulties emphasizing the company’’s commitment to providing service to the customers clarifying the company’’s policy and why the request is not justifiable Question 3 Your company has been forced to downsize, and it wants to provide the best possible support to employees who now must look for other jobs. The director of human resources has asked you to write a report of effective outplacement support that has been provided in other companies. Write the report for the director, including the following information: what help has been provided by other companies what have been the effective ways of providing such help what
[多项选择]Question 2
· Your company has decided to invest some of this year’s exceptionally high profits in one of the following areas:
·New company buses
· Culture comparative courses
·Special bonus payments
·You have been asked to write a report recommending how the profits should be invested and what benefits they would bring respectively.
·Write 200-250 words on your Answer Sheet.
[简答题]Question 4
·Your company has employed an outside consultant to organize an exhibition of your products, to be held next month. His work is unsatisfactory, and your boss has now decided that you should take over full responsibility instead. Your boss has asked you to write to the consultant to explain why he has been replaced.
·Write the letter to the consultant;
·giving two reasons why he has been replaced
·telling him he will be paid for this work
·asking him to brief you on the current situation.
·Write 200—250 words on the separate answer paper provided.


[简答题]Questions 4
·Your company has planned three staff development courses:
·Time management for all;
·Health and Safety procedures in the workplace;
·Better interpersonal communication skills
·You have been asked to write a report, explaining which one of these courses you think would be most useful for people who do the same kind of job as you.
·Write the report, saying which course you have chosen. Explain why you feel it would be the most useful and also explain why the others are not so suitable.
·Write 200- 250 words your Answer Sheet.


[多项选择]· Your company has recently been taken over by another company, and your department has been restructured. This has resulted in a number of problems which you want to make the new owners aware of.
· Write a letter to the Managing Director of the new owners:
· outlining what the situation in your department was before the takeover
· explaining what problems have arisen and why
· suggesting how these problems could be resolved
· warning what might happen if these problems are not resolved.
[多项选择]Question 2
·Your company has decided to invest some of this year’ s exceptionally high profits in one of the following areas:
·New company buses
·Culture comparative courses
·Special bonus payments.
·You have been asked to wirte a report recommending how the profits should be invested and what benefits they would bring respectively.
·Write 200 - 250 words on your Answer Sheet.
[多项选择]· This year, your company has used an advertising agency to promote your products or services. Your boss has asked you to write a report about the advertising campaign which the agency arranged.
· Write the report for your boss:
· outlining what the advertising campaign consisted of
· indicating what you feel the strengths and weaknesses of the campaign were
· explaining how successful you feel the advertising has been
· suggesting ideas for future advertising.

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