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Flight AA678, "的相关试题:
[简答题]Dear Sir/Madam,
Flight AA678, 14 June
I am writing to complain about the quality of your service and the damage that has been done to my luggage. I have recently returned home after taking your flight from London.
Despite the fact that the flight was delayed for over five hours, no explanation was given by your representative and we were not offered any refreshments (点心) at all. I believe that other airlines normally do this.
On arriving in Brussels, I found that I had missed the last train and was forced to stay in a hotel. My suitcase did not arrive until four days later and has been so badly damaged that it is beyond repair. The cost of the hotel accommodation and replacing my bag come to approx. 150 pounds.
I would therefore like to ask for compensation for these items.
I look forward to hearing from you.
Yours faithfully,
[填空题]
June 15, 2006
Dear Sir,
Your shipment of twelve thousand "Smart" watches was received by our company this morning. However, we wish to make a number of complaints concerning the serious delay in delivery and your failure to carry out our instructions with regard to this order.
Late delivery of the goods has caused us to disappoint several of our most valued customers.
The second complaint concerns(涉及) the mismatch in color between the watches we ordered and those delivered.
As a result of the above problems, therefore, we feel that the most suitable course of action is to return to you unpaid any of the goods considered unsatisfactory. We look forward to your prompt reply.
Yours sincerely,
Marks Swift
Managing Director,
Johnson & Sons Ltd.
How many watches did Mr. Swift’s company ordered
[填空题]
June 15, 2006
Dear Sir,
Your shipment of twelve thousand "Smart" watches was received by our company this morning. However, we wish to make a number of complaints concerning the serious delay in delivery and your failure to carry out our instructions with regard to this order.
Late delivery of the goods has caused us to disappoint several of our most valued customers.
The second complaint concerns (涉及) the mismatch in color between the watches we ordered and those delivered.
As a result of the above problems, therefore, we feel that the most suitable course of action is to return to you unpaid any of the goods considered unsatisfactory. We look forward to your prompt reply.
Yours sincerely,
Marks Swift
Managing Director,
Johnson & Sons Ltd.
How many watches did Mr. Swift’s company ordered
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