[简答题]Sending e-mail is relatively cheap and quick. For example, a short message can be sent around the world in less than a minute. When you send an e-mail, the message waits in the person’s mailbox which is located on the service provider’ s server. The message waits there until the person cheeks his or her mailbox and downloads the message from the server to his or her computer.

[填空题]A
Frederick Herzberg
Although relatively few contemporary management students will have read his books. Herzberg’s name is instantly recognizable to anyone who has studied industial organisations. This is because the American psychologist was responsible for introducing the concept of ’motivation’ into management thinking.
As a young man. Herzberg became deeply interested in mental illness and the human need for mental and emotional satisfaction. This led him to criticise the approach of many companies to job design, and to argue for the need for ’job enrichment’ to stimulate employees’ efforts.
B
John Adair
Adair is the pioneering British thinker in the theory of leadership. He was the first person in the UK to hold a professorship in Business Leadership and has published a series of influential books on the subject.
Despite his quiet appearance, Adair has had a colourful life, serving in a Bedouin regiment and working on an Arctic fishing boat! His

[单项选择]Who’s Ann sending to

[单项选择]Urbanization Until relatively recently, the vast majority of human beings lived and died without ever seeing a city. The first city was probably founded no more than 5,500 years ago. ____71____. In fact, nearly everyone lived on farms or in tiny rural (乡村的) villages. It was not until the 20th century that Great Britain became the first urban society in history--- a society in which the majority of people live in cities and do not farm for a living. Britain was only the beginning. ____72____.The process of urbanization--- the migration (迁移) of people from the countryside to the city--- was the result of modernization, which has rapidly transformed how people live and where they live. In 1990, fewer than 40% of Americans lived in urban areas. Today, over 82% of Americans live in cities. Only about 2% live on farms. ____73____. Large cities were impossible until agriculture became industrialized. Even in advanced agricultural societies. It took about ninety-fiv

[填空题]The greatest difference people can make relatively easily is with ______.

[单项选择]The underclass suffers from relatively high rates of unemployment, alcoholism, drug addiction, illiteracy, juvenile delinquency, and crime. For them, schools have deteriorated, and affordable housing is increasingly difficult to find. Neighborhoods lack adequate police protection, fire services, and shops, as well as hospitals, clinics, and other health-care facilities. Future prospects are especially bleak for the underclass because they are increasingly unable to compete for jobs. Inner-city residents lack the technical skills needed to obtain most jobs, because fewer than half complete high school. The gap between the skills typically demanded by employers and the training of inner-city residents is getting much larger. In the past, people with limited education could become factory workers or filing clerks, but today these jobs require knowledge of computing and handling electronics. Meanwhile, inner-city residents don’t even have access to the remaining low-skilled jobs, such
A. a greater concentration of middle-class residents in central cities
B. a sharp decline of the life quality in central cities
C. a boom in setting up factories and offices in central cities
D. a rapid development of public transportation

[单项选择]Communication is the sending of information or news from one person to another. If human beings could not communicate with one another, each person would have to learn everything for himself. Although animals as well as men can communicate, so far as we know, they can express only the simple emotions like pain, joy, fear, hunger, anger and love. Some animals have a more advanced form of language using sounds, and others use a wide range of sounds and face movements, but we still have much to learn about these animal languages.
Speech is the most important means of communication between people. But it is not the only one. Nor is it the oldest. We use facial expressions, gestures and hand movements to express our feelings and to send signals to other people. Animals use this "body language" a great deal. The sign language used by deaf people is an example of communication without speech, while blind people communicate largely through touch and hearing.
We can infer from the passa
A. speech
B. touch and hearing
C. sounds
D. body language