[单项选择]Speaker A: Next please! Hello, may I help you, sir
Speaker B: （　）.
A. Hi, do you have a larger size of this shirt
B. I’d like to make an appointment with Dr. Smith.
C. Yes. I want to send a registered airmail letter to Australia.
D. May I have a look at the menu first

[单项选择]

W: May I help you, Sir
M: Yes, could you show me some shirts Size 15, please.
W: All right, Sir. How about this one, it’s new style.
M: Oh, that must be file one I saw advertised in file paper.
W: Yes, that’s right.
M: Would you tell me the price
W: 10 dollars for one, and 17 dollars for 2.
M: All right, I’ll take 2.
W: Anything else, Sir
M: I may need some ties to match the shirts, but my birthday is next week and I may get some from my children.

How much does the man pay for the shirts he bought （）
A. $ 70.
B. $ 20.
C. $10.
D. $17.

[单项选择]

[听力原文]
W: May I help you, sir？
M: Yes. Could you tell me how to get to the airport？
Q: what does the man want to know？（）

A. When to catch the train.
B. Where to buy the ticket.
C. How to reach the airport.
D. Which bus stop to get off.

[单项选择]

W: May I help you, sir
M: I’d like to have a look at the menu first.

Where does the talk possibly take place （）
A. In a restaurant.
B. At a party.
C. In a hospital.
D. In a shop.

[单项选择]

W: May I help you．sir
M: Yes．I’m looking for a nice gift for my mother．It’s her birthday tomorrow．
W: Do you have anything special in mind
M: No．not really．
W: Perhaps she would like a necklace．We have many choices here．
M: No, thanks. My mom doesn’t like jewels．
W: Well．then．Maybe a watch would be nice．
M: Yes，that’s it．She does need a new watch with big, clear numbers．She has complained a lot about the small numbers on her watch．
W: This gold one is pretty, and I’m sure it will be easy for her to read the time．
M: Don’t you think it’s a bit too fancy for old ladies
W: No, it actually sells very well and the old ladies like it very much．
M: Maybe you are right．I’ll take it．
W: I’m sure your mother will love it．
M: I hope so．

What was the man doing（　）.
A. Looking for a watch for his mother.
B. Looking for a necklace for his mother.
C. Looking for a birthday gift for his mother.

[单项选择]

[听力原文]
W: May I help you, sir
M: I’d like to have a look at the menu first.

Where does the talk possibly take place （）
A. In a restaurant.
B. At a party.
C. In a hospital.
D. In a shop.

[单项选择]Salesperson: Can I help you, sir Customer: Yes, I bought this watch from you last week and I’ve been having a few problems with it. Salesperson: ______ Customer: When I bought this you said it was waterproof, but when I wore it in the swimming pool it filled with water.
A. That’s impossible.
B. I’m sure it’s all right.
C. Did you buy it here
D. What’s the trouble

[单项选择]

W: Can I help you, Sir
M: Oh, thank you, I’m trying to find my way back to my hotel.
W: What’s the name of your hotel
M: It’s the Peter Hotel.
W: You’d better take a taxi.
M: I’ll do so. Would you please tell the taxi driver where I want to go
W: Certainly.
M: I’m sorry to trouble you.
W: It’s no trouble at all.

From what you hear, you can guess that "you" comes to China（　）.
A. to visit a friend
B. to study in a school
C. to travel

[单项选择]

[听力原文]
W: Can I help you. Sir
M: Yes, can you show me the way to Gate 9 for Flight 911 to Hong Kong I’m quite confused here.

Which Flight will the man take（）
A. Plight 811.
B. Flight 611.
C. Flight 711.
D. Flight 911.

[单项选择]

[听力原文]8-10
W: Hello. May I help you
M: Could I speak to Jane Green please
W: I’m afraid she’s in a staff meeting at the moment.
M: Oh, I see. Do you know when she’ll be available
W: The meeting should end at about 11, I think.
M: Ok. Could you tell her that I’ll call again at around 11:20.
W: Yes, of course. May I know your name, please
M: Yes. It’s Michael Smith, from the Peace Hotel.

here is Jane Green now （）
A. Within two or three days.
B. Within 7 days.
C. Within 30 days,
D. Within 10 days.

[单项选择]Secretary: Hello, （）May I help you Caller: Yes, this is Jack Kordell. May I speak to Elaine Strong, please
A. Who are you
B. I’m the secretary.
C. Who is speaking
D. Ultimate Computers.

[单项选择]Waiter: Welcome, sir. May I help you Customer: ______
A. Thank you. I’ll have fried tofu and stir-fried cauliflower.
B. Yes, please. I’d like a hamburger and a chocolate shake.
C. Sorry. I don’t need your help, thank you.
D. If you want to help me, I’ll be glad to accept it.