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阅读下面这篇短文，短文后列出7个句子，请根据短文的内容对每个句子做出判断。

{{B}}Complaining is useful{{/B}}

Complaining about faulty goods or bad service is never easy. Most people dislike making a fuss. But if something you have bought is faulty or does not do what was claimed for it, you are not asking for a favour to get it put right. It is the shopkeeper’s responsibility to take the complaint seriously and to replace or repair a faulty article or put right poor service, because he is the person with whom you have entered into an agreement. The manufacturer may have a part to play but that comes later.
Complaints should be made to a responsible person. Get back to the shop where you bought the goods, taking with you any receipt you may have. Ask to see the buyer in a large store. In a small store the assistant may also be the owner so you can complain directly. In a chain store ask to see the manager. If you telephone, ask the name the person who h

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[单项选择]
阅读下面这篇短文，短文后列出7个句子，请根据短文的内容对每个句子做出判断。

{{B}}Complaining is useful{{/B}}

Complaining about faulty goods or bad service is never easy. Most people dislike making a fuss. But if something you have bought is faulty or does not do what was claimed for it, you are not asking for a favour to get it put right. It is the shopkeeper’s responsibility to take the complaint seriously and to replace or repair a faulty article or put right poor service, because he is the person with whom you have entered into an agreement. The manufacturer may have a part to play but that comes later.
Complaints should be made to a responsible person. Get back to the shop where you bought the goods, taking with you any receipt you may have. Ask to see the buyer in a large store. In a small store the assistant may also be the owner so you can complain directly. In a chain store ask to see the manager. If you telephone, ask the name the person who h

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[单项选择]
阅读下面这篇短文，短文后列出7个句子，请根据短文的内容对每个句子做出判断。

Gary Finkle had his spinal cord(脊髓)severely injured in a swimming-pool accident seven years ago. A heavy-set, bearded man of 27, he is one of thousands of Americans who have lost virtually all feeling and movement from their shoulders down. He lives with his wife, Micky, and a female monkey named Jo outside the village of Andes, N.Y.
Gary is a participant in a remarkable enterprise called Helping Hands: Simian Aides for the Disabled. The nonprofit organization supplies the disabled with trained monkeys that reduce the disabled person’s dependency on family, friends and hired attendants.
Using his mouth, Gary controls a small laser pointer mounted on his wheelchair. With it, he directs Jo to change books or magazines in his reading stand or to get him tapes for the cassette player. She brings h

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