Task 5
Directions: There are two business letters here. After reading them, you are required to complete the answers that follow the questions (No. 1 to No. 5). You should write your answers (in not more than 3 words) on the Answer Sheet correspondingly.
Letter 1
June 10, 2006
Dear Sir or Madam,
Last night the central heating system that you installed (安装) in our factory exploded. The explosion caused a great deal of damage and our stock of fashion clothes has been completely ruined.
We must insist that you replace the heating system immediately and pay for our damaged stock, valued at $ 400,000.
We look forward to your reply.
Yoursfaithfully,
Bill Black
Assistant Manager
Letter 2
June 15, 2006.
Dear Mr. Black,
We are writing in connection with the recent explosion at your factory.
We would like to point out that we have been manufacturing heating systems for ov
Task3
Directions:
The following is a letter recommending a product. After reading it, you are required to complete the outline below it (No. 46 to No. 50). You should write your answers briefly ( in no more than 3 words) on the Answer Sheet correspondingly
PLR Air Conditioning Center 27 West Street Plaines City LA America 50705 March 6, 2004 Ms. Li Chunhua, President New Era Engineering Group 26 Renmin Street Yangzhou, Jiangsu, China 225002 Dear Ms. Li, Thank you very much for allowing us to present to you our recommendation for PLR Air Conditioning Sys- tem. We would like to express our appreciation to Mr. Zhang and Mrs. Wu for their help as we collected the data necessary for this proposal. After thoroughly analyzing your company’s engineering requirements, we believe that you will find this proposed PLR system satisfactory. It will provide the maximum return on your investment dollar. In addition, the PLR system protects you again
Task 3
Directions: The following is a letter of reply to a request for interviewee’s resume. After reading it, you are required to complete the outline below it (No.46 to No.50). You should write your answers briefly (in no more than three words) on the Answer Sheet correspondingly.
Dear Mr. Smith,
Thank you for responding so quickly to my employment inquiry. I have a great interest in the position of human resource management available and feel that I can provide the ideal match for its requirements. In response to your request, I am enclosing my resume for your review. It in-eludes details regarding my educational background and work experience for the last five years.
I appreciate your interest in me and the qualifications I possess. I am confident that I will provide a meaningful addition to your staff. After you have had a chance to read my resume, please feel free to contact me if you have any questions or require any additional informa
Task 1
Directions: The following is a letter of complaint. After reading it, you should complete the information by filling in the blanks marked 46 to 50 in not more than 3 words in the table below.
December 10th, 2006
Dear Sirs,
I know that your company has a reputation(声誉) for quality products and fairness toward its customers. Therefore, I'm writing to ask for a replacement for a lawn mower(割草机).
I bought the mower about half a year ago at the Watchung Discount Center, Watchung, Nebraska. I'm enclosing a copy of a receipt for the mower.
A month after I bought the lawn mower, the engine failed, and it was repaired under warranty(保修期). So far, I have had the engine repaired four times.
Now the engine has broken down again.
I have already spent more than $ 300 on repairs, and I am beginning to seriously question the quality of your mowers.
I am requesting that you replace this mower with a new one.
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