[简答题]{{B}} · Your company has received a number of complaints from customers about your products. The manager has asked you to write a report about the current situation. · Write the report, including the reasons for the complaints and recommendations for dealing with them · Write 200—250 words.{{/B}}

[简答题]● Your company has just received new company brochures, ● Write a note to the marketing Manager: ● telling her the brochures have arrived; ● saying which department they are in; ● asking her to collect her copies immediately. ● Write about 30-50 words on your Answer Sheet.

[简答题]{{B}} · Your company received a number of complaints from staff about their working pressure. The Human Resources Manager asked you to write a report about the current situation. · Write the report, including the reasons for the complaints and recommendations for dealing with then. · Write 200—250 words on your Answer Sheet.{{/B}}

[多项选择]Question 2 Your company has received a request from a customer for priority service and decided that it would be appropriate to grant this request. You have been asked to write a letter to explain to the customer why his request is not accommodated. Write the letter to the customer: expressing concerns with the customer’’s difficulties emphasizing the company’’s commitment to providing service to the customers clarifying the company’’s policy and why the request is not justifiable Question 3 Your company has been forced to downsize, and it wants to provide the best possible support to employees who now must look for other jobs. The director of human resources has asked you to write a report of effective outplacement support that has been provided in other companies. Write the report for the director, including the following information: what help has been provided by other companies what have been the effective ways of providing such help what

[多项选择] Question 2
Your company has received a request from a customer for priority service and decided that it would be appropriate to grant this request. You have been asked to write a letter to explain to the customer why his request is not accommodated. Write the letter to the customer:
expressing concerns with the customer% difficulties
emphasizing the company’s commitment to providing service to the customers
clarifying the company’s policy and why the request is not justifiable
Question 3
Your company has been forced to downsize, and it wants to provide the best possible support to employees who now must look for other jobs. The director of human resources has asked you to write a report of effective outplacement support that has been provided in other companies. Write the report for the director, including the following information:
what help has been provided by other companies
what have been the effective ways of providing

[单项选择]The company has received many complaints from customers who believe that our rates are far from （）.
A. allowable
B. satisfied
C. trustworthy
D. reasonable

[单项选择]Your project has a number of different work results．You are collecting information about these work results，such as what costs have been incurred or committed and which deliverables have been completed and which remain outstanding．You will use this information in which of the following processes
A. Project plan executio
B. Integrated change contro
C. Report performanc
D. Verify scop

[多项选择]Question 4
· A business college has invited your company to give a presentation to its students. Your managing director has asked you to give the presentation and to write to the college about it.
· Write a letter to the head of the college,
introducing yourself and accepting the invitation
outlining the content you propose for the presentation
explaining the benefits your presentation will have for students
detailing your practical requirements concerning the presentation
· Write 200—250 words.

[简答题]Your school has enough money to purchase either computers for students or books for the library.Which should your school choose to buy--computers or books Use specific reasons and examples to support your recommendation.

[简答题]Question 4
·Your company has employed an outside consultant to organize an exhibition of your products, to be held next month. His work is unsatisfactory, and your boss has now decided that you should take over full responsibility instead. Your boss has asked you to write to the consultant to explain why he has been replaced.
·Write the letter to the consultant;
·giving two reasons why he has been replaced
·telling him he will be paid for this work
·asking him to brief you on the current situation.
·Write 200—250 words on the separate answer paper provided.

[单项选择]Which of the following is not a factor that has contributed to the rapid population growth
A. Now, there are no wins and people live in a peaceful world.
B. More children can live to their adulthood and have their own children.
C. People live longer now than in the past.
D. People immunize many fatal diseases of which many people died.

[单项选择]Zelda: Dr. Ladlow, a research psychologist, has convincingly demonstrated that his theory about the determinants of rat behavior generates consistently accurate predictions about how rats will perform in a maze. On the basis of this evidence, Dr. Ladlow has claimed that his theory is irrefutably correct.
Anson: Then Dr. Ladlow is not a responsible psychologist. Dr. Ladlow’s evidence does not conclusively prove that his theory is correct. Responsible psychologists always accept the possibility that new evidence will show that their theories are incorrect.
Which one of the following can be properly inferred from Anson’s argument
A. Dr. Ladlow’s evidence that his theory generates consistently accurate predictions about how rats will perform in a maze is inaccurate.
B. Psychologists who can derive consistently accurate predictions about how rats will perform in a maze from their theories cannot responsibly conclude that those theories cannot be disproved.
C. No matter how responsible psychologists are, they can never develop correct theoretical explanations.
D. Responsible psychologists do not make predictions about how rats will perform in a maze.
E. (E) Psychologists who accept the possibility that new evidence will show that their theories are incorrect are responsible psychologists.

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