[填空题]

Dear,
We have learned from China Daily that you are a leading importer of household electric appliances, and at present you are in the market for Electric Fans.
We, therefore, take pleasure in informing you that we are an enterprise manufacturing various electric fans and have recently produced a new model of gentle breeze electric fan entitled "Chang Feng" whose quality as well as functions has been proved by a scrupulous test, and the designs and colors have been clearly explained in our illustrated catalogue enclosed.
Considering the improvements it offers, we believe you will find our "Chang Feng" a very good seller in your market. If you have interest in dealing with us in "Chang Feng" or other types of the goods shown in our catalogue, please inform us of your requirements together with your banker’s name and address.
For our credit standing, please refer to the following bank:
The Bank of C

July 20,2004 Dear Sirs, Today we have received your bill for 150 name-bearing(刻有名字的)crystal vases(花瓶) which you sent us the other day. We had ordered these vases on condition that they should reach us by the end of June. But they arrived here 15 days behind the schedule. The customers refused to accept the goods because they arrived too late. Since the vases bear their names, we cannot sell them to other customers. So we asked the customers again and again to take the vases, and finally they agreed to accept them, but at a price cut of 30%. You may understand how we have lost the customer’s confidence in us. In this situation, we have to ask you to compensate for the loss we have suffered. We are looking forward to hearing from you soon. Yours faithfully, G. Pastry

What was the problem with the delivery of the vases ？
They arrived 15 days （）.

Dear Sirs,
We have just received a letter from our client in Indonesia advising that about 10% or, to be
exact ,9520 gunny(麻) bags have been found broken with a total loss of approximately 4,500 kgs of sugar. According to the Surveyor’s Landing Report, one copy of which is enclosed for your reference, the breakage of the bags is due mainly to the fragility(易碎)of the gunny bags. The Surveyors has further found that the bags are woven with jute (黄麻) of very inferior quality. Therefore, your corporation, instead of either the shipping company or their surer, should be hold responsible for the loss of the goods. In view of the preceding, you are requested to compensate our client in Jakarta for the total loss of sugar at the FAS(船边交货价)value of US $105.00 per ton. Your early settlement of this will be appreciated.
Faithfully yours,
B. Kaasen
Henderson Ltd.