Part B Directions: You are going to read a text about how to win respect in the workplace, followed by a list of examples. Choose the best example from the list A-F for each numbered subheading (41 -45). There is one extra example which you do not need to use. Mark your answers on ANSWER SHEET 1. (10 points) June was part of a team that had struggled hard to finish a difficult assignment. "I wanted to call it a day and get home as much as anyone," she recalls. But she found herself saying, "I’m sorry, but we need to do some more work on this." Suddenly she was the most unpopular person in the room. No one agreed with her, and some were openly angry that she was rocking the boat. "But I stuck to my guns," she says. "When the report was presented we were commended for picking up on the very thing I said we’d missed. I was right and everyone had to respect that." (41) The popularity trap. Respect versus popular
Part B Directions: You are going to read a text about the nature of disputes, followed by a list of supporting details or examples. Choose the best supporting material or example from the list A-F for each numbered subheading(41-45 ). There is one extra example which you do not need to use. Mark your answers on ANSWER SHEET 1. (10 points). To resolve a dispute means to turn opposing positions into a single outcome. The two parties may choose to focus their attention on one or more of three basic factors. They may seek to (1) reconcile their interests, (2) determine who is right, and/or (3) determine who is more powerful. (41) Disagreement of interests Interests are needs, desires, concerns, fears -- the things one cares about or wants. They pro- vide the foundation for a person’s or an organisation’s position in a dispute. In a dispute, not only do the interests of one party not coincide with those of the other party, but they are in conflict. For
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