[单项选择]

Self-esteem is a private, individual matter. It goes up and down from day to day, or even from hour to hour. Thus, strengthening self-esteem is no easy task. But managers can help improve employees’ self-esteem in the following ways.
Firstly, they must create a work environment that invites people to feel good about them selves and the work they do. They must not damage or lower the self-esteem of others. Managers should avoid something said or done to someone that wears away their feelings of self worth and satisfaction in performance. For example, it is unacceptable to greet a lazy employee with comments like "Late again! You win the prize for being the least reliable person here."
Secondly, they must develop ways of communicating real respect and concern to the employees by actively helping them improve their self-image and to feel better about themselves and their performance. For example, comments like, "I knew you could do an exceptional
A. kept as it is for a long time
B. not fixed
C. easy to improve
D. the most important

[单项选择]Self-esteem is a private, individual matter. It goes up and down from day to day, or evenfrom hour to hour. Thus, strengthening self-esteem is no easy task. But managers can help improveemployees’ self-esteem in the following ways.
Firstly, they must create a work environment that invites people to feel good about themselvesand the work they do. They must not damage or lower the self-esteem of others. Managers shouldavoid something said or done to someone that wears away their feelings of self worth and satisfaction in performance. For example, it is unacceptable to greet a lazy employee with commentslike "Late again! You win the prize for being the least reliable person here."
Secondly, they must develop ways of communicating real respect and concern to the employees by actively helping them improve their self-image and to feel better about themselves andtheir performance. For example, comments like, "I knew you could do an exceptional job on thatnew assignment—and you prove
A. kept as it is for a long time
B. not fixed
C. easy to improve
D. the most important