[填空题]
·Read this text about business telephone etiquette.
·Choose the best
sentence from A to G to fill each of the blanks.
·For each blank (8-12) ,
mark one letter (A-G) on your Answer Sheet.
·Do not mark any letter
twice.
{{B}}Telephone Etiquette{{/B}}
Proper Telephone
Etiquette is more important than ever in today’s business environment. Much of
our business communication takes place on the phone: in the office, at home, in
the car, virtually anywhere. In this area, proper phone technique can make or
break deals or relationships The following are some guidelines to help you use
the phone as a powerful tool.
First is the greeting. When
answering the phone for business, be sure to identify yourself (and your
company, if applicable).{{U}} (8) {{/U}}Thus, the other party does not
think they have reached a wrong number.
Use proper phone
etiquette from the start. You want to be s
[填空题]Telephone Etiquette
Proper Telephone Etiquette is more important than ever in today’s business environment. Much of our business communication takes place on the phone: in the office, at home, in the car, virtually anywhere. In this area, proper phone technique can make or break deals or relationships The following are some guidelines to help you use the phone as a powerful tool.
First is the greeting. When answering the phone for business, be sure to identify yourself (and your company, if applicable). (8) Thus, the other party does not think they have reached a wrong number.
Use proper phone etiquette from the start. You want to be sure to be polite to the gatekeepers i. e. secretaries, receptionists etc. that answer the phone for your business contacts, as they are the ones who have the power to put you through. They may sit outside the office, but they too have influence and power so a greeting such as "Good morning" is important. (9) S
[填空题]
·Read the text below about business on line．
·For each question(31-40)，write one word in CAPITAL LETTERS on your Answer
Sheet．
{{B}}
Internet：A Cost．effective Way to Promote Business
{{/B}}
The Internet is changing the way people shop and
purchase goods．It has created a new market with great opportunities for people
running a small home-business and gives them a big edge over the typical retail
establishment．Before．if a customer wanted to buy a stereo，for example，they had
to jump into their car，go to a{{U}} (31) {{/U}}stores to see who has the
best price，deal with the traffic and wait in long lines，then make the
purchase．With the Internet，{{U}} (32) {{/U}}is done right from the
comfort of the consumer’s home．They simply point＆click．There is{{U}} (33)
{{/U}} limit to the amount of business that a web merchant can bring in from
on-liue sales and it can be done right from your home．You are not 1imited to
state
