[单项选择]When I entered the living room, mother didn’t say anything, but I noticed a ______ look had come over her face.
A. surprised B. surprising C. surprise D. surprisingly

[填空题]You write this for your mother when you answer the phone for her. m______

[单项选择]I was feeling （　） anxious when Terry didn’t arrive on time.
A. totally
B. pretty
C. utterly
D. blatantly

[单项选择]I was （） worried when they didn’t come home.
A. more annoyed as
B. less annoyed as
C. more annoyed than
D. as annoyed more than

[单项选择]

M: When did you say the plane would arrive
W: At a quarter to two．

When will the plane arrive（）.
A. 1:15．
B. 1:45．
C. 2:45．

[单项选择]

M: When did you say the plane would arrive
W: At a quarter to two．

When will the plane arrive （　）
A. 1:15．
B. 1:45．
C. 2:45．

[填空题]There are times when we must say "No" to friends and customers.{{U}} (36) {{/U}} it is good business to say "Yes" whenever you can, but it is also good business to say "No" on many{{U}} (37) {{/U}}. "The customer is always right" is a brave statement that makes good reading and telling but it is not a true statement. The customer is often in{{U}} (38) {{/U}} sometimes to his own{{U}} (39) {{/U}}. A successful businessman rephrased the{{U}} (40) {{/U}}to read: "The right kind of customer is always right." That comes closer to the truth but is filled with danger. It{{U}} (41) {{/U}}you to judge customers and say, "This one is the right kind of customer. This one is not." Perhaps in personal contact selling, where we frequently meet our customers and have the opportunity to{{U}} (42) {{/U}}them, we can pass such judgments. For letter writers such opportunities are{{U}} (43) {{/U}}. But{{U}} (44) {{/U}}. Your attitude writes the letter.{{U}} (45) {{/U}}.

[单项选择]The mother didn’t know who （） for the broken glass.
A. blamed
B. be blamed
C. to blame
D. would blame

[简答题]Not a word he didn’t say.