[简答题]Thank you for sending us your reservation request. We appreciate your interest in the quality of hotel accomodation. Early reservations for two large convention(会议) groups have left us with no free rooms for the week of March 15. However, we will be happy to arrange an accomodation for you at Golden Dragon Hotel, a fine hotel, which is directly across the street from us. May we reserve two single rooms for you at that hotel for the week of March 157 For fast service, please use our FAX number 86-10-52200012.Our machine will take your message at 24-hour service. We are looking forward to your visit to Beijing.

[简答题]

Thank you for sending us your reservation request. We appreciate your interest in the quality of hotel accomodation.
Early reservations for two large convention(会议) groups have left us with no free rooms for the week of March 15. However, we will be happy to arrange an accomodation for you at Golden Dragon Hotel, a fine hotel, which is directly across the street from us. May we reserve two single rooms for you at that hotel for the week of March 157 For fast service, please use our FAX number 86-10-52200012.Our machine will take your message at 24-hour service.
We are looking forward to your visit to Beijing.

[简答题]A. We thank you for your doing kindness to us.
B. We hope you will send us your check as soon as possible.
C. We thank you because you provide us convenience in checking.
D. You will have to pay us ￡50 000.

[简答题]Thank you all. Thank you. Thank you so much. Thank you. And it is, as always, such a personal pleasure for me to join this remarkable gathering. And I look out at this audience and there are just too many people here who deserve recognition to name all of you, so let me just express my deep appreciation to all the representatives of foreign governments as well as the leaders and advocates who are here with us and who will be sharing the stage. And of course, I do want to thank someone very special, namely my husband, for organizing this event – (applause) – and instilling it with his very special spirit of activism, innovation, and commitment that is contagious.

[单项选择]Thank you for informing US of the overcharge on your account and we have contacted the store on your behalf and are awaiting their reply.
A. 承蒙告知您受到恶意透支的指控，我们已经派代表与商店联系并正在等待回音。
B. 承蒙告知您的账户存在问题，我们已经和商店联系过并正在等待他们的回答。
C. 承蒙告知您的账户被多扣款一事，我们已代您与商店联系，正在等待他们回复。
D. 承蒙告知有人指控您恶意透支，我们代表商店向您致歉，请您等待他们的答复。

[简答题]

Thank you for your telephone call inquiring about rooms for a sales training course. There is a conference room available on 23 October, 2006 which holds 40 people.
If this is suitable, please confirm the booking in writing as soon as possible and also tell me how many trainees will attend the course.
· Write a letter:
√ confirming the date of the booking
√ telling the manager how many trainees will attend
√ informing him which conference equipment you will need
√ asking if your company will receive its usual 10% discount.
· Write 60 - 80 words.
· Write on your Answer Sheet. Do not include any postal addresses.

[简答题]Thank you for your enquiry about conference facilities at Greenwood. I enclose a brochure containing further details of the accommodation and conference facilities which I mentioned on the phone. I am now able to confirm that Greenwood is available for up to 40 participants on the weekends of 20-22 April and 5-7 May 2001. Please do not hesitate to contact me if you require any further information. ·Write a letter to Mr Stanton, the conference organiser: ·informing him which dates you would like to book ·telling him how many participants there will be ·giving details of the type of accommodation required ·asking him to confirm the cost of the weekend. ·Write 60-80 words on your Answer Sheet. ·Do not include postal addresses.

[简答题]Let me thank you for inviting us to such a great Christmas party. We really enjoyed the delicious food and excellent wine. Also, the music was perfect, so if I were a better dancer, I would have enjoyed the party twice much. I enjoyed meeting and talking to you, and sharing the time together. I hope we’ll be able to keep this good friendship.

[简答题]We are very grateful to you for your sending us your new catalogue and price list of your products. But we find the product No 3406 is priced much more higher, almost 2 times as high as last year. Could you please explain the reason
You know, we are one of your long-standing customers, and we are willing to continue the business relationship between us on the basis of equality and mutual benefit.
Looking forward to your early reply!

[填空题]Thank you for choosing our restaurant during your visit to London. Services to guests of the restaurant are a large part of our tasks, and we are grateful for the opportunity to serve you. We would like to invite your comments on our performance and to learn from your experiences. Please take a few moments to complete our customer response form so that we may serve you better in the future.