[简答题]On 5th October, I bought one of your expensive "Apollo" fountain pens from Julian’s(朱利安公司), a big department store of this town. Unfortunately, I have been unable to use the pen because it leaks(漏墨水). I am very disappointed with my purchase. On the advice of Julian’s manager I am returning the pen to you. Please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.

[简答题]On 5th October, I bought one of your expensive "Apollo" fountain pens from Julian’s(朱利安公司), a big department store of this town. Unfortunately, I have been unable to use the pen because it leaks(漏墨水). I am very disappointed with my purchase. On the advice of Julian’s manager I am returning the pen to you. Please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.

[简答题]On 5th October I bought one of your expensive "Apollo" fountain pens from Julian’s (朱利安公司), a big department store of this town. Unfortunately, I have been unable to use the pen because it leaks (漏墨水). I am very disappointed with my purchase. On the advice of Julian’s manager I am returning the pen to you. Please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.

[简答题]On 5th October．I bought one of your expensive“Apollo”fountain pens from Julian’s(朱利安公司)，a big department store of this town．Unfortunately，I have been unable to use the pen because it leaks(漏墨水)．I am very disappointed with my purchase．On the advice of Julian’s manager I am returning the pen to you． Please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible．

[单项选择]

[听力原文]
M: Have you bought your books yet
W: Yes, 1 bought English and Chinese books, but the history and biology books were sold out.

What kind of books has the woman bought（）
A. English and Chinese books.
B. English and biology books.
C. English and history books.
D. History and English books.

[单项选择]

[听力原文]
W: Have you bought your books yet
M: I got my chemistry book, but the history and biology books were sold out.

Which book has the man bought （）
A. Chemistry.
B. History.
C. Biology.
D. English.

[单项选择]Curt Dunnam bought a Chevrolet Blazer with one of the most popular new features in high-end cars: the OnStar personal security system.
The heavily advertised communications and tracking feature is used nationwide by more than two million drivers, who simply push a button to connect, via a built-in cellphone, to a member of the OnStar staff. A Global Positioning System, or G. P. S. , helps the employee give verbal directions to the driver or locate the car after an accident. The company can even send a signal to unlock car doors for locked-out owners, or honk the horn to help people find their cars in an endless plain of parking spaces. The biggest selling point for the system is its use in thwarting car thieves. Once an owner reports to the police that a car has been stolen, the company can track it to help intercept the thieves, a service it performs about 400 times each month.
But for Mr. Dunnam, the more he learned about his car’s security features, the less secure he felt
A. help people find their ears in the big parking lot
B. give verbal direction to drivers lost in unfamiliar areas
C. make it difficult for thieves to get away with stolen ears
D. open car doors for owners unahle to find their car keys

[填空题]

Letter One

Dear Sirs,
On 5th October I bought one of your expensive "Apollo" fountain pens from Julian’s, a big department store of this town. Unfortunately I have been unable to use the pen because it leaks and fails to write without making blots. I am very disappointed with my purchase.
On the advice of Julian’s manager I am returning the pen to you and enclose it with this letter for correction of the fault.
Please arrange for the pen to be fixed or replace it with a new one and send it to me as soon as possible.

Letter Two

Dear Sirs,
Thank you for your letter of 9th October enlosing the defective "Apollo" fountain pen, received today. We very much regret that the pen you bought has given you trouble.
Normally each of our pens is individually examined before being passed into store and it is har