W: Do you enjoy your work Do you enjoy meeting people
M: Yes. Sometimes. I’ve got to be honest. Sometimes.
W: So, some people you like and some you don’t
M: Yeah, it’s like a lot of things, meeting the general public. You get good days, and you get bad days. But I do enjoy the job. I like the freedom of the job, being self-employed.
W: Do you ever get difficult passengers
M: Yes, sometimes.
W: What sort of things do they get up to
M: I would say sometimes a lot of difficult passengers are people who don’t go in cabs a lot and they’re unfamiliar with procedures, especially if you work nights. People drinking or the extras that would be included on the tariff after a certain time of night.
W: You mean they argue with you over money
M: Yes, that can happen. Or the way... the good thing is, people can argue about the way that you go on a certain route because they always know better.
A. A taxi-driver.
B. A bus driver.
C. A policeman.
D. A tourist guide.
In your university work, you will be expected to give oral presentations in the form of re- ports or simply in the form of answers to questions. There are several things you can do to make your oral presentations clear and easy to understand. The Cumdamental point to realize is that speech and writing are different. If you want to be best understood, you can’t simply read your written report aloud. The biggest difference between spoken and written language is that readers can look back over the printed words when they don’t understand. In spoken language, however, listeners can’t go back and check the words. They can rely only on memory. So the first principle to keep in mind when you’re planning to speak in public is that you have to help the listener’s memory. This means that an oral report can’t deliver information as rapidly as a written report. That is, you can’t have as many pieces of new information packed into the same number of w
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