[单项选择]

When I asked my daughter which item she would keep; the phone, the car, the cooker, the computer, the TV, or her boyfriend, she said "the phone". Personally, I could do without the phone entirely, which makes me unusual. Because the telephone is changing our lives more than any other piece of technology.
Point 1 The telephone creates the need to communicate, in the same way that more roads create more traffic. My daughter comes home from school at 4:00 pm and then spends an hour on the phone talking to the very people she has been at school with all day. If the phone did not exist, would she have anything to talk about
Point 2 The mobile phone means that we are never alone. "The mobile saved my life," says Crystal Johnstone. She had an accident in her Volvo on the A45 between Otley and Skipton. Trapped inside, she managed to make the call that brought the ambulance (救护车) to her rescue.
Point 3 The mobile removes our secret. It allows ma
A. Point1.
B. Point2.
C. Point3.
D. Point4.
E. Point5.

[单项选择]

When I asked my daughter which item she would keep; the phone, the car, the cooker, the computer, the TV, or her boyfriend, she said "the phone". Personally, I could do without the phone entirely, which makes me unusual. Because the telephone is changing our lives more than any other piece of technology.
Point 1 The telephone creates the need to communicate, in the same way that more roads create more traffic. My daughter comes home from school at 4:00 pm and then spends an hour on the phone talking to the very people she has been at school with all day. If the phone did not exist, would she have anything to talk about
Point 2 The mobile phone means that we are never alone. "The mobile saved my life," says Crystal Johnstone. She had an accident in her Volvo on the A45 between Otley and Skipton. Trapped inside, she managed to make the call that brought the ambulance (救护车) to her rescue.
Point 3 The mobile removes our secret. It allows ma
A. People don’t communicate without telephone.
B. People communicate because of the creating of the telephone.
C. People communicate more since telephone has been created.
D. People communicate more because of more traffic.

[单项选择]

W: I wish Jane would call when she know she’ll be late. This is not the first time we’ve had to wait for her.
M: I agree. But she does have to drive through very heavy traffic to get here.

What does the man mean（）
A. Jane may be caught in a traffic jam.
B. Jane should have started her way a bit earlier.
C. He knows what kind of lady Jane is.

[简答题]She would have blushed had she been told as much in plain, set terms, and next, she might have grown indignant and asserted that her sole interest lay in the man she loved and her desire for him to make the best of himself.

[填空题]In which division did she work
She worked in ______.

[单项选择]When dealing with complaints, she would like to
A. take more responsibility.
B. pass tile customer on to her boss.
C. give the customers money back.

[简答题]I thought she would scold me. She let me tell her my troubles. (compound sentence)

[单项选择]Would you please keep silent The weather report （　） and I want to listen.
A. is broadcast
B. is being broadcast
C. has been broadcast
D. had been broadcast

[填空题]When a consumer finds that an item she or he bought is faulty or does not live up to the manufacturer’s claim for it, the first step is to present the guarantee at the store. In most cases, this action will (36) results. However, if it does not, there are various means the consumer may use to gain (37) . A simple and common method used by many consumers is to complain directly to the store manager. In general, the "higher up" the consumer takes his or her (38) , the faster he or she can expect it to be settled. In such a case, it is usually settled in the consumer’s (39) , if he or she has a just claim. Consumers should go to the store of (40) to complain whenever possible, but if they cannot get to the store, it is (41) to phone or write the complaint in a letter. Complaining is usually most (42) when it is done politely but firmly, and especially when the consumer can show what is wrong with the (43)