[填空题]Some companies don’t care about website construction since consumers can not learn more about their products, their brands and services.

[填空题]Some companies don’t care about website construction since consumers can not learn more about their products, their brands and services.

[填空题]Some students don’t feel comfortable when calling a teacher on the telephone if they need help.

[单项选择]The mother of a 4-year-old asks about dental care for her child. "I help brush her teeth every day and her teeth look healthy. When should I take her to see a dentist" Which of the following responses would be most appropriate（　）
A. "Because you help brush her teeth, there’s no need to see a dentist right now. "
B. "Ideally she should have seen a dentist already, but it’s still not too late. "
C. "Your child doesn’t need to see the dentist until she starts school. "
D. "A dental checkup is a good idea even if no problems are noticeable. /

[填空题]Many people worry about some electronic creations made by human can surpass human creators.

[填空题]Some people don’t get enough fatty acids because they are slimming.

[单项选择]Why does the speaker think some students don’ t like history
A. History teachers don’t care.
B. Students are too lazy.
C. The professors don’ t make it interesting.
D. Students think history is not important.

[单项选择]One of the odd things about some business organizations is that they spend so much money to lure new customers and spend so little to keep them after they’ve been landed. It just doesn’t make sense. Taking customers for granted is routine in some larger organizations, where mere bigness generates an attitude of indifference.
Loyal customers are an organization’s only protection against bankruptcy, and losing them because of neglect or indifference is downright sinful. Not only do satisfied customers continue to fatten the till, they often encourage others to buy. This is advertising that doesn’t cost a penny. And although there are always problems in giving good service to customers, maintaining their patronage (光顾) isn’t all that difficult. It’s a matter of attitude, of believing that everyone who buys from you is entitled to the best treatment you can deliver. Plus giving just a little morethan you have to.
We said there are always problems in giving good service to custome
A. Business organizations should not spend so much money to attract new customers
B. Maintaining customers’ patronage is the most important to business organizations’
C. Customers are kings
D. Organizations should pay more attention to the benefit of their customers

[填空题]We can make up our minds about some people within only seven seconds of meeting them.

[单项选择]· You will hear a panel discussion about some major problems, or issues facing the Internet technology. The host is joined by an industrial expert and a senior executive from Effnet, a Swedish company producing Internet security equipment. · For each question 23—30, mark one letter (A, B or C) for the correct answer. · You will hear the recording twice.What is the challenge facing Stockholm County Council A. How to control the growing number of intranet users. B. How to prevent teenagers in town from chatting on the Web. C. How to keep some information secret and accessible only to qualified people.