[填空题]

Customer: (56) , but could you help me
Clerk: With pleasure. (57)
Customer: (58) where I can find Mr. Zhang
Clerk: (59) . Mr Zhang is upstairs.
Customer: (60) very much.
Clerk: Not at all, Miss.

56（）

[填空题]

Customer: (56) , but could you help me
Clerk: With pleasure. (57)
Customer: (58) where I can find Mr. Zhang
Clerk: (59) . Mr Zhang is upstairs.
Customer: (60) very much.
Clerk: Not at all, Miss.

57（）

[多项选择]服务员：晚上好，先生，欢迎光临我们饭店。
Customer: Could you tell me what kind of rooms you have now
服务员：我们饭店有单人间、双人间、套房和豪华套间。各种设施齐全。
Customer: Well, can I have a double room, please
服务员：请问，您想在这儿住几天
Customer: A week or so, from August 15th to 22nd. I’d like to have a quiet room if possible, not too close to the street.
服务员：让我查一下……可以，您可以住在1201房间。那间屋子面对后院。
Customer: What’s the rate please
服务员：每天60美元，包括早餐。
Customer: All right, I’ll take it.
服务员：好的，先生，请填一下住宿登记表，姓名请大写。
Customer: (filling in the form) OK. Here you are.
服务员：麻烦您出示一下护照好吗
Customer: Certainly.
服务员：请您收好护照，这是房间的钥匙。电梯就在右边，您的行李我会马上派人送上去。
Customer: Thanks. I want you to give me a morning call at six tomorrow as I will go to the Great Wall.
服务员：没问题，先生。祝您晚安。

[单项选择]Customer: Could you find these books for me Seller: Sure. Let me have a look at your list. Customer: __________
A. It’s all right.
B. No problem.
C. Here you are.
D. Thank you.

[单项选择]Bank clerk: Good afternoon. How can I help you Customer: ______
A. I’m just looking.
B. I’d like to open an account, please.
C. I’d like to try it on, please.
D. I don’t want your help.

[单项选择]

[听力原文] 8-10
Clerk: Can I help you
Jean: Yes, I’m looking for a pair of white gloves. I think I wear Size Six.
Clerk: The gloves are in this counter. Let’s see. How about the blue one The color is becoming to you and they are washable, too.
Jean: Oh, I’ll try them on. They seem to fit. How much shall I pay you
Clerk: They are on special this week. They’ve been reduced to five dollars.
Jean: All right. I’ll take them.
Clerk: That’ll be five-twenty with the tax.

What color gloves does the customer buy （）
A. A pair of blue gloves.
B. A pair of white gloves.
C. A pair of black gloves.
D. A pair of green gloves

[单项选择]

[听力原文]8-10
Clerk: Can I help you
Jean: Yes, I’m looking for a pair of white gloves. I think I wear Size Six.
Clark: The gloves are on this counter. Let’s see. How about the blue one The color is becoming to you and they are washable, too.
Jean: Oh, I’H try them on. They seem to fit. How much shall I pay you
Clerk: They are on special this week. They’ve been reduced to five dollars.
Jean: All right. I’ll take them.
Clerk: That’ll be five-twenty with the tax.

What color gloves does the customer buy （）
A. A pair of blue gloves,
B. A pair of white gloves.
C. A pair of black gloves.
D. A pair of green gloves.

[单项选择]Let me help you, （）.
A. won’t yon
B. will you
C. shall I
D. shan’t I

[填空题]The clerk said to me, "Please fill in the form."
The clerk ______ fill in the form.

[单项选择]

W: Can I help you, Sir
M: Yes, Can you show me the way to Gate 9 for Flight 911 to Hong Kong I’m quite confused here.

Which Flight will the man take （）
A. Flight 811.
B. Flight 611.
C. Flight 711.
D. Flight 911.