[简答题]Suppose the microwave oven (No.PHI9760) you ordered has been damaged when it arrived. Now you want to get a new one. Write a letter of complaints.

[填空题]We regret ______ you that the materials you ordered are out of stock. (inform)

[简答题]Directions: Suppose that you cannot return the book to William in person for some emergency and will ask someone else to return it. 1) Give your suggestions, and explain the reasons. 2) Other recommendation. Write a note in about 100 words to inform him of it. Write it neatly on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use" Zhang Wei"instead.

[简答题]Suppose that you ordered a refrigerator but later found a problem. Write a letter of complaint to describe the matter and require settlement. You should write approximately 100 words.
Do not sign your own name at the end of your letter. Use "Li Ming" instead.

[简答题]

Directions:
Suppose you are Li Ming. You learn that there are job openings in an electric appliances company. You intend to apply for the position of sales representative. You write a letter to the company’s human resources manager. Your letter should include the following:
1) inquiry about the information,
2) brief accounts of your qualifications, and
3) how you can be reached.
You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Li Ming" instead. Do not write the address.

[多项选择]Suppose that you have got the news that the University of Science and Technology of China is offering a scholarship in chemistry and that you have just received an MS degree in chemistry and are eager to have a personal interview with Dr Wu Hanwei, the Chairman. Write a letter of application for the scholarship.
You should write approximately 100 words. Do not sign your own name at the end of your letter. Use "Wang Lin" instead. You do not need to write the address.

[单项选择]Passage Three
Suppose that you, a college student of somewhat limited means, are in the market for a used pickup truck. The following ad in a local used car publication catches your eyes.
1993 Ford Ranger, bilk, 4WD, a/c
AM/FM/cass., showroom condition.
Call 555-1234 after 5 p.m.
This is exactly the kind of vehicle you want, so you call to inquire about the price. The price you are quoted over the phone is $2,000 lower than the price for this model with this equipment listed in a used car guidebook. Instead of being ecstatic, however, you are suspicious.
For many products, when you must pay less than the going rate, you believe you are getting a great deal. ①This is not necessarily the case for used cars or other durable goods(washing machines and television sets, for example) because with expensive products-or, what is essentially the same
A. are very clever but not very rich
B. are very capable but not very diligent
C. have limited material resources
D. are not rich

[多项选择]Suppose that you bought a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement. You should write approximately 100 words. Do not sign your own name at the end of your letter, using "Wang Xia" instead. You do not need to write the address.

[简答题]Suppose that you have received a letter from your friend Li Jing, who will attend the final examination next week. In his letter, he said that he is extremely anxious about the forthcoming exam and was at a loss how to deal with it. Now write a letter to him, giving him some encouragement and your valuable viewpoint or suggestion on the matter. Tell him some skills about how to deal with the exam. The letter should be on the basis of the following information: 1. to Li Jing 2. He’s busy preparing and anxious about the exam 3. advising him not to study hard right up to the examination time 4. Don’t hurry to begin writing at once in the exam room 5. advising him to allot proper amount of time to each answer 6. from Liu Fang