[单项选择]

M: Good afternoon, Madam. What can I do for you
W: I’ve got a bad cold. My head aches terribly.

Where does the conversation most probably take place （）
A. In an office.
B. In a shop.
C. In a restaurant.
D. In a hospital.

[单项选择]

M: Good afternoon, Madam. What can I do for you
W: I’ve got a bad cold. My head aches terribly.

Where does the conversation most probably take place （）
A. In an office.
B. In a shop.
C. In a restaurant.
D. In a hospital.

[单项选择]What can you do if you are not satisfied with its service
A. D．You can do nothing to them in US

[单项选择]

[听力原文]
M: Good afternoon, Madam. What can I do for you
W: I’ve got a bad cold. My head aches terribly.

Where does the conversation most probably take place（）
A. In an office.
B. In a shop.
C. In a restaurant.
D. In a hospital.

[单项选择]

[听力原文]
M：Good afternoon，Madam．What can I do for you
W：I’ve got a bad cold．My head aches terribly．

Where does the conversation most probably take place（）
A. In an office.
B. In a shop.
C. In a restaurant.
D. In a hospital.

[单项选择]What can you do if you are not able to finish your food in an American restaurant [A] You can ask the waiter or waitress to carry the rest to your house. [B] You can throw it away before you leave the restaurant. [C] You can ask for a "doggie bag" for tile extra food and take it back home.

[填空题]What can you do if you are not sure about the postage
Ask（）.

[单项选择]A. What can I do for you B. You can do whatever you like.
C. Oh, yes, please. D. I see. What kind of account, please

[单项选择]Bank clerk: Good afternoon. How can I help you Customer: ______
A. I’m just looking.
B. I’d like to open an account, please.
C. I’d like to try it on, please.
D. I don’t want your help.

[填空题]What can I do for you ______anything l can do for you

[单项选择]What can you learn according to what you hear [A] The man doesn’t like country music, but he has to learn. [B] The man didn’t know the bad news. [C] The man didn’t like John Denver.

[单项选择]

Conversation 1
M: What can I do for you
W: Yes, I would like to place an order.
M: Alright, Ma’am. What items would you like to order today
W: All right. (6)I want to order the satin sheets on page 34.
M: And what size and color would you like
W: I need one full set of sheets in King-size and Ivory.
M: So that is product number MS3419. Size: King. Color: Ivory. Is that correct
W: Yes, I think so.
M: All right. With shipping charges, (7)your total will be 78 dollars and 95 cents. Will you be paying in cash
W: Yes.
M: All right, Ma’am. I will run that charge for you. And then I will get your address in a moment.

What does the woman want to buy （）
A. Abook. 
B. Ivory. 
C. Sheets. 
D. AShip.