[单项选择]
·You will hear five different people talking about training courses.
·For each extract there are two tasks. For Task One, choose the course each person attended from the list A-H For Task Two, choose the complaint each person makes about the course from the list A-H.
·After you have listened once, replay the recording.

Task One—Training courses
·For questions 13-17, match the extracts with the training courses attended, listed A-H.
·For each extract, choose the training course attended.
·Write one letter (A-H) next to the number of the extract.
A telephoning skills
B presentation skills
C time-management skills
D team-leadership skills
E assertiveness skills
F negotiation skills
G meeting skills
H writing skills
______

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[简答题]You will hear five different people talking about their work on a cruise ship. For questions 19- 23, choose from the list (A-F) what each speaker says about their work. Use the letters only once. There is one extra letter which you do net need to use. {{B}} A {{/B}}One aspect of my job is less interesting than others. {{B}} B{{/B}} My job involves planning for the unexpected. {{B}} C{{/B}} You have to be sociable to do my job. {{B}} D {{/B}}I don’t like routine in my working life. {{B}} E{{/B}} There’s not much work to do during the day. {{B}} F {{/B}}I provide passengers with a souvenir of their trip. Speaker 1______

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