[填空题]Solving a problem can be broken into several steps. First, the problem must be identified correctly. Psychologists refer 1 this step as problem representation. For many problems, figuring 2 which information is relevant and which is extraneous can be difficult and can interfere 3 arriving at a good solution. Clearly, before a problem can be solved, it must be obvious 4 the problem is, however, this is not as easy 5 it might seem. One obstacle to efficient problem representation is functional fixedness, that is, allowing preconceived notions and even prejudices to color the facts. Moat people tend 6 see objects and events in certain fixed ways, and by being inflexible in viewing the problem, they may be unable to notice the tools 7 the solution. Once the problem is identified accurately, 8 , the second step consists 9 considering the alternatives for a solution. A common way to evaluate alternatives is to write them 10

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