Directions:
You made a travel with a travel agency a few days ago and you were disappointed with its service.
Write a letter to the related department to:
1) complain about their bad service;
2) prompt your suggestions.
You should write about 100 words on ANSWER SHEET 2. Do not sign your own name at the end of the letter. Use "Li Ming" instead. You do not need to write the address.
Fly-by-night Travel Agency
Suite 9 Chicago Life Building
Lake Shore Square
Chicago Ⅱ. 60637
April 3,2010
Lightning Computer Supplies
152 Whacker Road
Chicago 60401
Re: faulty print cartridges
Dear Madam or Sir,
On a recent visit to your store, I purchased a box of Onyx Print Cartridges for our 3 printers. As you are well aware, fast and high-quality printing is essential in any business, big or small, these days. You can imagine our disappointment when, after installation, we found that the cartridges were faulty, either in the feed mechanism or in the ink itself. When we examined the packages, we discovered that all three cartridges had passed their use-by date.
However, when I returned them to your store, I was refused free replacement cartridges as the receipt had unfortunately somehow been misplaced. This was extremely disappointing to me, as I am a
A. To place an order for some ink cartridges
B. To voice her disappointment regarding the store’s rules
C. To find out if the store carries a specific type of cartridge
D. To get the printer serviced by a technician
A. Why do you say that
B. You can go to parties now
C. Congratulations
D. of course it isn’t
E. Would you like to change places with me
F. but I don’t have a job
G. stayed up late
H. Don’t complain
Angle: (56) on your new job, Chris!
Chris: Thanks, Angie. To tell you the truth, I’m not so sure I like working.
Angle: (57) East year you wanted to get out of university!
Chris: I know, but that was last year. Now, it’s just work, work, work. I work hard all day, every day.
Angie: Oh, come on. (58) You’re making a good salary now. Last year, you didn’t make anything.
Chris: Right. Now, I have money, a nice apartment and a car. BUT I don’t have any time to enjoy it all.
Angie: It can’t be all that bad.
Chris: No, (59) I still have my weekends.
Angle: So tell me, what do you
我来回答: