[填空题]Dear Sirs,
This is the third month running that your delivery has been late in arriving. Our current order for stationery is already five days overdue.
We have a number of valued customers who are being put to some inconvenience. There seems to be no obvious reason why your normally prompt deliveries should become so unreliable. I would be obliged if you would look into this matter as soon as possible.
Ours is a small family business in a very parochial (狭小的) area. We depend very much upon the goodwill of our customers. I’m sure you will appreciate the importance of this matter being cleared up at your easiest convenience.

Yours faithfully,
Grayson Brown

1) Mr. Brown writes to complain about (46) of the ordered goods.
2) His order for stationery has already been late for (47) when this letter is being written.
3) Mr. Brown feels it a pity that the (48) deliveries have beco

[填空题]Dear Sirs,
Hand-embroidered (手绣的) Silk Scarfs
We thank you for your offer by telex of September 3 for 5,000 pieces of the captioned goods (标题货物) at ￡ 9.50 per piece CIF Hamburg.
We immediately contacted our customers and they showed great interest in the quality and designs of your products. However they said your price is too much on the high side, i.e.10% higher than the average. They told us if you can reduce your price to ￡ 8.55 per piece, they will increase 1,000 pieces to the quantity. So there is a good chance of concluding (缔结) a bigger transaction (交易) with them if you can meet their requirement. We hope you will take advantage of this opportunity so that you will benefit from the expanding market.
We await your favorable reply with great interest.
Yours sincerely,