更多"[判断题]客户说I’d like to know the electr"的相关试题:
[单选题]客户说“When shall we get the answer to the applications。”，此时可回答(____)。
A.Please write the application
B.You are welcome.
C.We'll give you a reply within 5 workdays..
D.This way please!
[单选题] What do we know about most of the Hollywood films?
A.Most films combine art and entertainment.
B.Most films entertain the audience only.
C.Most films require a capable artist.
D.Most films are created for the art sake.
[单选题] What do we know about Monsieur Meilland as a rose planter?
A.He planted roses only and made money from them.
B.He loved roses deeply and did lots of experiments on new breeds.
C.He labeled every rose plant so that people wouldn’t get confused.
D.He was well trained and knew how to get along with roses intimately.
[单选题]What do we know about a financial crisis?
A.A financial crisis is always followed by a recession or depression.
B.A financial crisis occurs when financial assets lose their value slowly.
C.Real economy is less likely to be influenced in a financial crisis.
D.Only virtual economy will be seriously retarded in a financial crisis.
[单选题]What do we know about fun and happiness according to the passage?
A.Fun provides enjoyment while pain leads to happiness.
B.Fun that is long-standing will lead to happiness.
C.Fun creates long-lasting satisfaction.
D.Happiness is enduring whereas fun is short.
[单选题]What do we know about Hepburn’s family?
A.She was born in a traditional wealthy and famous family.
B.All of her family members were interested in politics.
C.Her parents encouraged her to voice her own opinion.
D.Both of her parents were successful professionals.
[单选题]What do we know about Nelsen in the second half of his career?
A.He avoided taking on new challenges.
B.He became a successful comedy actor.
C.He focused on playing dramatic roles.
D.He directed some high quality movies.
[单选题] From paragraph 1, we know that in America _____________.
A. people tend to have a high opinion of the self-made man
B. people can always rise to the top through their won efforts
C. college professors win great respect from common workers
D. people feel painful to mention their fathers as labors
[单选题]
We all know that good businessmen never _____ a project without thinking.
A.
Fly at
B.
Line with
C.
Dive into
D.
Radiate from
[单选题] From Para. 1, we know that in America ______________.
A. people tend to have a high opinion of the self-made man
B. people can always rise to the top through their won efforts
C. college professors win great respect from common workers
D. people feel painful to mention their fathers as labors
[判断题]安抚客户情绪时，我们需要先跟客户将清楚，再听客户说。
A.正确
B.错误
[多选题]客户说There is no electricity in our office.那么客户可能需要办理(____)。
A.查询停电信息
B.校验电能表
C.申请用电
D.故障报修
[判断题] 与客户沟通时,可以在听的过程中随意打断客户说话。
A.正确
B.错误
[单选题]请客户说明详细情况时，可以说(____)。
A.Cloud you please tell me the details?
B.Where is Electric Supply Bureau?
C.What can I do for you?
D.What kind of business do you want to do ?
[判断题] [中]处理客户投诉时,对客户说“我能明白你为什么会有这种感觉”,其实是对客户的情感表达理解
A.正确
B.错误
[多选题]受理用电业务,应主动向客户说明该项业务需客户提供的资料,以及( )。
A.施工单位
B.办理的基本流程
C. 收费项目和标准
D. 业务咨询和投诉电话号码
[判断题]商业银行在向客户说明有关投资风险时，应使用最通俗易懂的语言，说明最有利的投资情形。
A.正确
B.错误
[判断题]需要更换设备，只要向客户说明需要更换的流程及注意事项即可
A.正确
B.错误
