更多"A customer asks the technician for "的相关试题:
[单项选择]You customer asks your bank to handle a colleetion outwards on his behalf. Your bank are ______.
A. the reimbursing bank
B. the negotiating bank
C. the remitting bank
D. the collecting bank
[单项选择]A customer asks for help choosing their WAN technology, the customer is looking for A solution that can be used across very long distances, provides QoS and VPN support, and is sensitive to their budgeting needs ,which WAN technology would you recommend?（）
A. wide transport
B. metroethernet
C. frame relay
D. leaseD line
E. MPLS
[单项选择]A technician is servicing a customer’s color laser printer and notices excess toner in the printer.Which of the following tools would BEST assist the technician in removing the excess toner?（）
A. Damp towel
B. Compressed air
C. Alcohol wipe
D. Computer vacuum
[单项选择]The most important customer a technician has is:（）
A. the customer standing right in front of them.
B. the customer who owes the company the most money.
C. the customer calling on the phone.
D. the customer they have an appointment with in an hour.
[单项选择]A customer reports to Karen, a technician, that he is experiencing problems with the display after his computer is fully booted but reports seeing the BIOS splash screen during boot. Which of the following would MOST likely be the cause?（）
A. The video cable is incorrectly attached.
B. A corrupted or incorrect video driver is installed.
C. An incorrect video card is installed in the computer.
D. The video card is defective and needs to be replaced.
[单项选择] A customer reports to Karen, a technician, that a PC’s video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie playback, playing a video game, and video editing. Which of the following is the MOST likely source of this issue?（）
A. The card is not compatible with the hardware of the machine.
B. The graphic driver for the card is corrupt.
C. The video card requires additional power.
D. The software the user is running is incompatible for the video card.
[单项选择]A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later， the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs， but will no longer burn DVDs. When arriving on site， what is the FIRST action that the technician should take？（）
A. check for a faulty IDE cable
B. be sure that the DVD+R is formatted before using it
C. check for incompatible media
D. re-install the DVD burning software
[单项选择] A customer asks for the thermal load （BTU/hr） to determine whether their existing cooling system will support the IBM System Storage DS8000. Where can the sales representative find this information（）
A. IBM System Storage DS8000： Introduction and Planning Guide
B. IBM DS8000 Interoperability Matrix on the support page on the web
C. IBM System Storage DS8000： User’s Guide
D. IBM System Storage DS8000： Solution Assurance Guide
[单项选择]A customer asks the pSeries technical specialist to recommend which remote access （SSH or Telnet） method to use. What question should the customer be asked to best determine the proper recommendation？（）
A. Is there a need for a PKI Management System？
B. Is there a need for end-to-end encryption？
C. Do they currently have a Kerberos domain in place？
D. Which clients are installed on their desktops -- SSH， Telnet or both？
[单项选择]A customer asks which bays they could install Multi-Switch Interconnect Module (MSIM). Which of the following is the source of this information?（）
A. CDAT
B. IBM Systems Director
C. Tivoli Provisioning Manager (TPM)
D. BladeCenter Interoperability guide
[单项选择]A customer asks the sales professional how to update the UEFI on the HX5. They do not want to use AMM. Which is the procedure of the following？（）
A. InstallServerGuide CD/DVD,boot the HX5 blade and follow the prompts
B. Boot the blade from the HX5 Bootable Media Creator （BoMC） and follow the prompts
C. Press F1 while the HX5 is booting，incert the CD/DVD and select "OK"
D. Mount the IMM virtual disk
[单项选择]A customer’s support technician finished installing their new x366 server running Windows 2003 Enterprise Server and the IBM Director agent. The customer applied the latest BIOS and firmware drivers available on the Web for the system. The problem is that the x366 runs for a few minutes and then reboots itself. Which of the following should be checked first？（）
A. Configure the box with RAID-1 and not RAID-5.
B. Disable Hyperthreading feature on the machine.
C. Ensure the Watchdog timers on the RSA-II are disabled.
D. Replace the Windows NTLDR file on the root partition from another copy of the Windows OS files.
[单项选择]The customer asks for a scalable SQL server solution. What advantages supports the choice of the System x3950？（）
A. More processing ’head room’ for a SQL infrastructure using eXpand on Demand
B. A more affordable platform choice than HP Itanium based server
C. IBM Services to install and support the solution
D. All of the above
[单项选择]A technician finished installing antivirus software. Which of the following should the technician perform NEXT?（）
A. Run a full scan on the local disk.
B. Remove infected files.
C. Update antivirus signatures.
D. Quarantine infected files
[单项选择]A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）
A. Warn the user
B. Report through proper channels
C. Wipe the drive
D. Give the computer back to the user
[单项选择]A technician temporarily needs an additional network connection in their office to test a newworkstation. Which of the following is the BEST solution to add a temporary network connection?（）
A. Install a small network switch
B. Use port mirroring on the switch
C. Split the pairs of the existing jack
D. Install a CSU/DSU
[单项选择]A technician has installed Windows Vista Ultimate and is setting up the Media Center. When the technician goes to watch TV, Media Center displays an error of no TV tuner installed. The TV tuner is installed with the correct drivers. Which of the following is the solution to the problem?（）
A. TV tuner codec was not installed.
B. Not enough RAM to support the TV tuner.
C. Motherboard is faulty.
D. Video card drivers are not installed.
