更多"A frustrated customer has called ab"的相关试题:
[单项选择]A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?（）
A. Transfer the customer to another technician, who can allocate more time to the issue.
B. Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.
C. Listen to what the customer has to say and calmly recommend the best course of action.
D. Use technical language to demonstrate knowledge and expertise to the customer.
[单项选择] A second optical drive has been added to the computer and needs to be referenced as the R: drive by the Microsoft Windows operating system. Which of the following places in Microsoft Windows will BEST accomplish this task?（）
A. Administrative Tools
B. Disk Management
C. Device Manager
D. Event Viewer
[单项选择]Next time I go there. I______ them about what has happened recently.
A. ask
B. shall ask
C. asked
D. asks
[单项选择]Finding out about these universities has become easy for anyone with Internet ______
A. entrance
B. admission
C. access
D. entry
[单项选择]For ten years the problem about the water has not been solved, we came to think that it has been a ______ problem in this area.
A. perpetual
B. persuasive
C. picturesque
D. possessive
[单项选择] An index called ORD_CUSTNAME_IX has been created on the CUSTNAME column in the ORDERS table using the following command: SQL>CREATE INDEX ord_custname_ix ON orders(custname); The ORDERS table is frequently queried using the CUSTNAME column in the WHERE clause. You want to check the impact on the performance of the queries if the index is not available. You do not want the index to be dropped or rebuilt to perform this test.Which is the most efficient method of performing this task?（）
A. disabling the index
B. making the index invisible
C. making the index unusable
D. using the MONITORING USAGE clause for the index
[单项选择]Caracus has been called the Los Angles of South America; at ______ they look exactly the same.
A. short notice
B. first sight
C. first impression
D. first appearance
[单项选择]Our reporter has just called to say that rescue teams will ______ to bring out the trapped miners.
A. effect
B. affect
C. conceive
D. endeavour
[单项选择]Caracas has been called the Los Angles of South America; at ______ they Look exactly the same.
A. short notice
B. first sight
C. first impression
D. first appearance
[单项选择]Chaucer has been called the Father of Poetry by ______ generations.
A. aggressive
B. progressive
C. successive
D. comprehensive
[单项选择]Tomorrow’s match has been called off because of the foul weather.
A. prevented
B. delayed
C. cancelled
D. forbidden
[单项选择]Talking about the training she has received, a recently employed graduate has the view that ______.
A. it is still well-received by all the staff members today
B. it is valuable to the employers and the employees
C. it is helpful for attracting young employees
D. it is both useful and interesting
[单项选择]The celebration has been called ______ because of the bad weather.
A. for
B. off
C. up
D. at
[单项选择]His parents no longer worry about him. He has a good job and can live（）his own now.
A. at
B. by
C. on
D. with
[单项选择]Mary has just called and asked ______to have lunch with her tomorrow.
A. you and I
B. you and me
C. I and you
D. me and you
[单项选择]Mary has just called and asked ______ to have lunch with her tomorrow.
A. you and I
B. you and me
C. I and you
D. me and you
[单项选择]The war has raised questions about the utility of the national guard and reserve organizations, which the Department of Defense finds ______ to U.S. defense needs but which the Congress desires to maintain.
A. ample
B. surplus
C. extra
D. redundant
