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发布时间:2023-12-22 19:28:53

[多项选择] A user reports that a printer has started producing a repetitive image defect on all printouts. Which of the following are the MOST likely causes of the problem?() (Select TWO).
A. Toner cartridge
B. Laser scanner
C. Formatter PCB
D. Pickup rollers
E. Fuser

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[多项选择]A user has a new network printer they want setup in their home. The user wants all their PCs aswell as any guests with laptops to be able to print to it. Which of the following connection methods would be the MOST effective for meeting these requirements?()
A. 802.11g
B. USB
C. Ethernet
D. Bluetooth
E. Serial
[单项选择]User 1 has a printer connected to a PC. User 2 is requesting the ability to print large documents to that printer. Which of the following is the BEST way for User 2 to gain access to the printer?()
A. Use infrared to print remotely.
B. Unplug the printer and install it on the new pc.
C. Share the Printer in Windows.
D. Update universal drivers to allow printing.
[单项选择]A user has purchased a laptop that has no means to charge the battery. Which of the followingwould the user MOST likely purchase?()
A. USB cable
B. AC adapter
C. PCMCIA card
D. Replacement battery
[单项选择]A Windows 7 user has documents spread throughout multiple hard drives and wishes to organizeand search them in one panel. Which of the following features should they be shown?()
A. Windows Explorer
B. My documents
C. Windows Desktop Search 4.0
D. Libraries
[单项选择]A user has reported that they cannot access the company FTP site. The user states that they are using the IP address that was given to them “74200.92.105”. Which of the following is MOST likely the problem?()
A. Invalid IP address
B. FTP program is not working
C. Port 21 is blocked
D. The FTP site is down
[单项选择]A user has discovered that even though they are using the latest version of the anti-virus software,the computer is still being infected by a virus. Which of the following is the BEST solution for this problem?()
A. Replace the computer.
B. Run chkdsk /f.
C. Update the virus signatures.
D. Run scandisk.
[单项选择]A user has forgotten their BIOS password on their computer. Which of the following would atechnician use to allow the user access to their PC?()
A. Remove the BIOS chip on the PC
B. Re-flash the BIOS
C. Run password cracking software on the users PC
D. Set the password clear jumper on the motherboard
[多项选择]Which two statements apply when a user has entered private configuration mode by typing configure private?()
A. All users have their own active configuration.
B. All users have their own private candidate configuration.
C. When a user commits, all nonconflicting changes made by all users are committed.
D. When a user commits, only the user's own changes are committed.
[单项选择]A user has just moved a PC from one office to another. The patch cable and the NIC do notappear to be functioning in the new office but were working before the move. The patch cable is plugged in correctly to both the NIC and the wall jack. Which of the following actions should the technician take FIRST?()
A. Verify that the network card is compatible with the operating system.
B. Verify that the port on the switch is enabled.
C. Update the network card driver.
D. Replace the network cable with a crossover cable.
[单项选择]A user has just installed an application that is causing system instability and lock-ups and is not allowing a clean uninstall. To resolve this issue, the technician should:()
A. power cycle the system completely.
B. run an on-demand virus scan.
C. perform a system restore.
D. check the installation event logs
[单项选择]A user has been having difficulty with their PC. Which of the following is the BEST response atechnician should give when a user asks for the definition of a particular bluescreen message?()
A. “It is a message that informs the technician of what hardware needs to be replaced.”
B. “A bluescreen message is just another name for an error.”
C. “It provides the technician with more information about the problem.”
D. “It is a complex message that is very difficult to explain to those who are not familiar with computers.”
[单项选择]After a user has upgraded to Windows Vista, it is reported that the animations on the GUI are extremely slow. Which of the following would BEST resolve the issue?()
A. Disable UAC
B. Disable Spooler
C. Disable Aero
D. Disable NTLDR
[单项选择]A user has a 1TB external hard drive connected to a desktop system. When the user searches the drive for a file, the response to the search is very slow. How can the user improve the performance of the file searches on the external drive?()
A. Change the sort order of the files.
B. Make sure that all of the files are in folders that are in alphabetical order.
C. Search multiple drive letters at the same time.
D. Turn on indexing for the assigned drive letter.
[单项选择] A user has written a script that is not running correctly and asks an administrator for help. Without adding anything to the script, how can the administrator determine the cause of the problem?()
A. Run the script with an 'sh -x' in front.
B. Run the script with a 'ksh -v' in front.
C. Type debug into the command line before running the script.
D. Type 'set -x' into the command line before running the script.
[单项选择]A user has a new laptop with a quad-core processor, and wants to increase the memory of theunit. Which of the following memory types would be the BEST choice?()
A. DIMM
B. RIMM
C. SIMM
D. SODIMM
[单项选择] A user has recently added a second IDE CD-RW drive to a machine in addition to the primary DVD-ROM drive. The drive opens and closes; however, they do not see it show up in Windows. Which of the following is the MOST likely cause?()
A. The drive jumper settings are incorrect.
B. The drive is not receiving power from PSU.
C. Windows only supports one optical drive.
D. The user connected the drive with a SATA cable.

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