| An American company has started testing
a new program aimed at increasing security. Three workers from CityWatcher.com,
a company that provides security camera equipment, have volunteered to be
electronically monitored. They will have a silicon chip put inside their arms.
The tiny device is the size of a grain of rice and will send out radio signals.
These will provide information to a central monitoring system that will give the
workers access to secure areas of the workplace. The chips were originally
designed for medical purposes. Sean Darks, CEO of CityWatcher, said the chips were like identity cards. He said the only difference is that they are inserted inside the person’s body. He added they are very different from Global Positioning Satellite technology, which allows people’s location to be monitored. Mr. Darks insisted that they were not dangerou A. the test of a new security program B. the increasing security of U. S. companies C. a new central monitoring system D. Global Positioning Satellite technology [多项选择]Question 2
Your company has been concerned with the disposal of its used computers which have not been fully depreciated. You have been asked to write a proposal concerning better ways of disposing used computers. Write your proposal, including the following:
a description of what has happened to the old computers in the past
a description of a new way of disposing of used computers
an explanation of why this new approach is sound
recommendations for further research on this approach
Question 3
Your company has been receiving complaints about the employees’’ manner of answering phone calls from customers. Your manager has asked you to write a report of the problems with the way the employees handling phone calls from customers.
Write the report, including the following information:
why phone calls from customers are of significance to the company
what complaints there are about the employees’’ manner of answering phone calls
what can be do
[多项选择]Question 2
Your company has received a request from a customer for priority service and decided that it would be appropriate to grant this request. You have been asked to write a letter to explain to the customer why his request is not accommodated.
Write the letter to the customer:
expressing concerns with the customer’’s difficulties
emphasizing the company’’s commitment to providing service to the customers
clarifying the company’’s policy and why the request is not justifiable
Question 3
Your company has been forced to downsize, and it wants to provide the best possible support to employees who now must look for other jobs. The director of human resources has asked you to write a report of effective outplacement support that has been provided in other companies.
Write the report for the director, including the following information:
what help has been provided by other companies
what have been the effective ways of providing such help
what
[单项选择]Your company has established a reward and recognition system for its project management professionals. Project cost performance is used as a criterion to determine rewards. What should you do to ensure that rewards reflect actual performance
A. Consider overtime work as part of the job. B. Prepare a cost baseline. C. Use earned value management to monitor performance. D. Estimate and budget controllable and uncontrollable costs separately. [多项选择]Your company has found that ineffective time management is one of the major problem areas through- out the workforce. You have been asked to put forward some suggestions for improving the situation.
Discuss, and decide together: ·Why poor time management can become a major problem in companies ·What procedures could be adopted to ensure that time is managed effectively. [多项选择]Question 2
Your company has decided to look into how establishing cooperation between a school and itself will affect its productivity. You have been asked to write a proposal regarding the consequences of various types of cooperation such as "adopt-a-school" programs.
Write your proposal, including the following:
a description of the current relations between educational institutions and your company
recommendations for types of cooperation between a school and your company
an explanation of the benefits from the cooperation
suggestions as to how the employees should be motivated
Question 3
A restaurant has recently moved to a new location, and the owner of this restaurant has asked you to write a report of problems that occurred due to this transition.
Write the report to your manager, including the following information:
the need to research the problem created after the transition
specific problems that occurred
solutions demanded und
[多项选择] Question 2
Your company has been concerned with the disposal of its used computers which have not been fully depreciated. You have been asked to write a proposal concerning better ways of disposing used computers. Write your proposal, including the following.. a description of what has happened to the old computers in the past a description of a new way of disposing of used computers an explanation of why this new approach is sound recommendations for further research on this approach Question 3 Your company has been receiving complaints about the employees’ manner of answering phone calls from customers. Your manager has asked you to write a report of the problems with the way the employees handling phone calls from customers. Write the report, including the following information: why phone calls from customers are of significance to the company what complaints there are about the employees’ manner of answering phone [多项选择] Question 2
Your company has received a request from a customer for priority service and decided that it would be appropriate to grant this request. You have been asked to write a letter to explain to the customer why his request is not accommodated. Write the letter to the customer: expressing concerns with the customer% difficulties emphasizing the company’s commitment to providing service to the customers clarifying the company’s policy and why the request is not justifiable Question 3 Your company has been forced to downsize, and it wants to provide the best possible support to employees who now must look for other jobs. The director of human resources has asked you to write a report of effective outplacement support that has been provided in other companies. Write the report for the director, including the following information: what help has been provided by other companies what have been the effective ways of providing [简答题]Question 4
·Your company has employed an outside consultant to organize an exhibition of your products, to be held next month. His work is unsatisfactory, and your boss has now decided that you should take over full responsibility instead. Your boss has asked you to write to the consultant to explain why he has been replaced.
·Write the letter to the consultant;
·giving two reasons why he has been replaced
·telling him he will be paid for this work
·asking him to brief you on the current situation.
·Write 200—250 words on the separate answer paper provided.
[多项选择]· Your company has recently experienced a drop in sales, and your Managing Director has asked you to write a short proposal about improving the advertising of your company’s products or services.
· Write your proposal for the Managing Director: · commenting on the effectiveness of the advertising you are currently using · recommending one or two changes to your advertising · explaining how these changes would affect sales. 我来回答: 提交
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