[简答题]Suppose that you have been a regular of a hotel for many years. But during the last 2 days, the air-conditioner didn’t work and nobody came to clean your room. Write a letter of complaint to the hotel manager. Your letter should include: 1. a description of the situation 2. complaint about the situation 3. your request You should write approximately 100 words. Do not sign your own name at the end of your letter, use "Wang Lin" instead. You don’t need to write the address.

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[简答题]Suppose that you have been a regular of a hotel for many years. But during the last 2 days, the air-conditioner didn’t work and nobody came to clean your room. Write a letter of complaint to the hotel manager. Your letter should include: 1) a description of the situation 2) complaint about the situation 3) your request You should write approximately 100 words. Do not sign your own name at the end of your letter, use "Wang Lin" instead. You don’t need to write the address.

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[多项选择]Suppose that you have been a regular of a hotel since 2006, but in the past 3 days, the air-conditioner hasn’t worked very well and the waitress hasn’t cleaned your room every day. You want to write a letter of complaint to the hotel manager.
You should write appropriately 100 words. Do not sign your own name m the end of your letter. Use "Li Ming" instead. You do not need to write the address.

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[单项选择]You finally have been appointed project manager for a major company project．In your work for other project and functional managers as a team member，you have been frustrated because the entire team rarely met after the kickoff meeting．As a result，you felt that you did not know how the project was progressing．On some occasions，you did not receive copies of progress reports submitted to upper management．You believe it is important to share information with the team．One of your first activities as project manager has been to set up an information retrieval system．Your information sharing methods will include all the following except______．
A. manual filing systems
B. project management software
C. project intranet
D. electronic databases

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[单项选择]The city at one time must have been prosperous, for it enjoyed a level of civilization.
A. 这座古城必须非常繁荣，因为它拥有很高的文明。
B. 这座古城肯定一度很繁荣，因为它曾享有高度的文明。
C. 这座古城肯定繁荣，因为它享有高度的文明。
D. 这座古城肯定一度很繁荣，因为它享有高度的文明。

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[单项选择]You ______be too tired-you’ve only been working for an hour.
[A] must not [B] won’t [C] can’t [D] may not

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[单项选择]Lindsey and I have been writing regularly to （） for several years.
A. ourselves
B. each other
C. myself
D. herself

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[填空题]have been trying to get into the Stock Exchange for many years. Several votes have been

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[单项选择]Passage Four

You have been badly injured in a car accident. It is necessary to give you a blood transfusion because you lost a great deal of blood in the accident. However, special care must be taken in selecting new blood for you. If the blood is too different from your own, the transfusion could kill you.
There are four basic types of blood; A, B, AB and O. A simple test can indicate a person’s blood type. Everybody is born with one of these four types of blood. Blood type, like hair color and height, is inherited from parents.
Because of substances contained in each type, the four groups must be transfused carefully. Basically, A and B cannot be mixed. A and B cannot receive AB, but AB may receive A or B. O can give to any other group, hence it is often called the universal donor. For the opposite reason, AB sometimes called the univ
A. Getting Blood and Plasma
B. Special Blood and Colors
C. Human Blood Types
D. The Blood Bank of a Hospital

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