[单项选择]Your shipment of goods has been found short ______ weight by CIQ.
A. out
B. on
C. in
D. with

[单项选择]The delayed shipment of the goods on your part ______ our heavy losses.
A. resulted to
B. arose from
C. brought
D. resulted in

[多项选择]Question 2 Your company has been concerned with the disposal of its used computers which have not been fully depreciated. You have been asked to write a proposal concerning better ways of disposing used computers. Write your proposal, including the following: a description of what has happened to the old computers in the past a description of a new way of disposing of used computers an explanation of why this new approach is sound recommendations for further research on this approach Question 3 Your company has been receiving complaints about the employees’’ manner of answering phone calls from customers. Your manager has asked you to write a report of the problems with the way the employees handling phone calls from customers. Write the report, including the following information: why phone calls from customers are of significance to the company what complaints there are about the employees’’ manner of answering phone calls what can be do

[简答题]Your company has found that ineffective time management is one of the major problem areas throughout the workforce．You have been asked to put forwardsome suggestions for improving the situation． Discuss，and decide together： ·why poor time management can become a major problem in companies ·what procedures could be adopted to ensure that time is managed effectively．

[多项选择] Question 2
Your company has been concerned with the disposal of its used computers which have not been fully depreciated. You have been asked to write a proposal concerning better ways of disposing used computers. Write your proposal, including the following..
a description of what has happened to the old computers in the past
a description of a new way of disposing of used computers
an explanation of why this new approach is sound
recommendations for further research on this approach
Question 3
Your company has been receiving complaints about the employees’ manner of answering phone calls from customers. Your manager has asked you to write a report of the problems with the way the employees handling phone calls from customers. Write the report, including the following information:
why phone calls from customers are of significance to the company
what complaints there are about the employees’ manner of answering phone

[简答题]Question 3
· Your department has recently been found to be loss efficient than others in the company, and your head of department wishes to make improvements. You have been asked to make a proposal concerning this.
· Write your proposal for the head of department,
outlining the current problems in efficiency
giving reasons for the lack of efficiency
suggesting ways of improving efficiency
explaining the resources needed to implement these improvements
· Write 200—250 words.

[简答题]Question 3 · Your department has recently been found to be loss efficient than others in the company, and your head of department wishes to make improvements. You have been asked to make a proposal concerning this. · Write your proposal for the head of department, outlining the current problems in efficiency giving reasons for the lack of efficiency suggesting ways of improving efficiency explaining the resources needed to implement these improvements · Write 200—250 words.

[填空题]Your computer has been playing music for years, one CD at a time. Now hundreds of songs can be stored in your Pc if they’re in the MP3 format (格式).
What is it
MP3 compresses (压缩) music into small computer files. You access MP3 music in several ways: Tunes can be downloaded from websites that have converted (转变) vast music libraries into MP3. Or you can prerecord CDs into your PC and convert songs in minutes into MP3. Once MP3 music is on your PC’s hard drive, you can play it through your computer’s speakers,
"burn" it onto blank CDs or swap (交换) MP3 files with friends using e-mail.
how much is it
Software needed to play and convert MP3 music is often free. It comes reinstalled (预装) on most new computers or can be downloaded from many websites, including MP3. com. Some MP3 sites are free. Just type "MP3 sites" into any search engine. Compact portable MP3 players start at around $ 50 and can hold hundreds of songs. A blank CD on which you can record musi

[单项选择]This is the second time that your mother has been to London, （　）.
A. isn’t she
B. isn’t it
C. has she
D. hasn’t she

[单项选择]Where has the key been found
A. For free.
B. Much.
C. We don’t know.