[填空题]Elderly people retain their ability to remember information briefly but are unable to turn it into ______.

[单项选择]Elderly people respond best to a calm and unhurried environment. This is not always easy to provide as their behavior can sometimes make people impatient. If they get excited or upset then they may become more confused and more difficult to look after. Although sometimes it can be extremely difficult, it is best to be patient and not get upset yourself. You should always encourage elderly people to do as much as possible for themselves but be ready to lend a helping hand when necessary. At the same time it is also important that you don’t make them feel like children.
Failing memory makes it very difficult for the person to recall all the basic kinds of information we take for granted. The obvious way to help in this situation is to supply the information that is missing and help them make sense of what is going on. The information has to be constantly repeated to compensate for the poor memory. You must use every opportunity to provide information but remember to keep it simple
A. providing ideas that will help in recovering the lost memory
B. removing some of his or her worries about the job
C. suggesting sensible things to do in these circumstances
D. explaining the causes of loss of memory