更多"A user is present when a technician"的相关试题:
[单项选择]A technician is preparing user education to raise awareness of malware. The technician’s goal is to increase user awareness and prevent the future spread of malware. All of the following are malware symptoms EXCEPT:（）
A. increased number of pop-ups.
B. decreased volume of spam.
C. decreased system performance.
D. home page hijacking.
[单项选择]A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?（）
A. Place the user behind a high end NIPS device.
B. Migrate the user to a Virtual Machine environment.
C. Educate the user on browsing habits.
D. Install multiple antivirus programs on the machine to decrease the chances for infection.
[单项选择]A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）
A. The contrast setting needs to be raised from the default.
B. The monitor firmware was not updated.
C. The new monitor has a different native resolution.
D. The monitor needs to be degaussed to clarify the picture.
[单项选择]A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）
A. Com+.log
B. System Log
C. Security Log
D. Application Log
[单项选择]The technician is moving a user’s files from a Windows XP PC to a Windows Vista PC. Which of the following directories corresponds to each operating system?（）
A. c:/users/user1/documents to c:/users/user1/documents
B. c:/documents and settings/user1/my documents to c:/users/user1/documents
C. c:/documents and settings/user1/my documents to c:/documents and settings/user1/my documents
D. c:/users/user1/my documents to c:/users/user1/documents
[单项选择]When testing a CAT5 cable, the technician notices that pin A is open. However, the cable stillworks fine. Which of the following describes how this is possible?（）
A. The cable was tested for 100Base-TX.
B. The cable is a 1000BaseT cable.
C. The switch uses link aggregation,
D. The switch was setup to use MDIX
[单项选择] A support technician wants to help a user, in a different city, navigate a new software program. Which of the following will allow the user and technician to view and control the Windows XP PC desktop simultaneously?（）
A. Terminal Services
B. Remote Assistance
C. Routing and Remote Access Service
D. Remote Desktop
[单项选择]A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?（）
A. Establish a plan of action to resolve the problem
B. Implement the solution
C. Test the theory to determine cause
D. Verify full system functionality
[单项选择]A user states that when the user copies files from ‘My Documents’ to a network share, the files are no longer available locally. Which of the following BEST describes the reason the files are no longer visible?（）
A. The user copied to a read-only folder share.
B. The user changed the attributes of the files.
C. The user copied the files from the local My Documents folder.
D. The user moved instead of copied the files.
[单项选择]Bob, a technician, needs to backup a user’s local My Documents on a Windows XP workstation.Which of the following is the QUICKEST way to the user’s folder?（）
A. Browse to the root, Documents and Settings, user’s name, and then My Documents
B. Browse to the root, Users, Documents and Settings, user’s name, and then My Documents
C. Type %system% into the run box
D. Type %temp% into the run box, My Documents, and then user’s name
[单项选择]When Bob, a technician, powers up a desktop PC, the unit will repeat three short beeps and will not POST. Which of the following is MOST likely the problem?（）
A. The memory is failing.
B. The CPU is overheating.
C. The hard drive is not attached properly.
D. The operating system is not installed.
[单项选择] When all the present oilfields are__ , its is possible that the North Pole may become the scene of oil activity.(46)
A. exhibited
B. exhausted
C. exploited
D. exposed
[单项选择]When a technician is moving a CRT monitor to another location， the monitor falls and breaks. Which of the following is the BEST way for a technician to clean up after this accident？（）
A. Use gloves and a broom to sweep the glass and debris into a rigid container.
B. Use a bucket of warm water and bleach to wash away loose debris before placing the glass in a trash can.
C. Individually pick up the glass and place into a plastic bag， do not sweep as this may cause dust to become airborne.
D. Use latex surgical gloves to place the glass into a plastic bag， sealing the bag after.
[单项选择]When a technician left the server room Monday evening everything was operational. When the technician returned Tuesday morning， the front bezel was off of the mail server， and it had been powered off. Which of the following should be checked FIRST？（）
A. TCP/IP settings
B. RAID configuration
C. Whether the power cord is attached
D. Server room access log
[单项选择] A user reports that when the phone rings in their house the wireless on their laptops becomes disconnected. Which of the following BEST describes the issue?（）
A. The cordless phones are plugged into same outlet as the router
B. The cordless phones are 5.8Ghz which interferes with wireless
C. The cordless phones are 2.4Ghz which interferes with wireless
D. The cordless phones are plugged into the RJ-11 jack
[多项选择]Which two statements apply when a user has entered private configuration mode by typing configure private?（）
A. All users have their own active configuration.
B. All users have their own private candidate configuration.
C. When a user commits, all nonconflicting changes made by all users are committed.
D. When a user commits, only the user's own changes are committed.
