更多"A technician is troubleshooting a u"的相关试题:
[单项选择]An administrator is troubleshooting a problem on an application server, but has not determined the cause of the problem and is not able to replicate the problem. Which of the following should the administrator do prior to escalating the issue?（）
A. Gather information from users.
B. Reboot the server.
C. Apply the latest service packs to the operating system.
D. Perform a root cause analysis
[单项选择]While troubleshooting a connectivity problem on the network, you issue the ping command from your PC command prompt, but the output shows "request times out."At which OSI layer is this problem associated with?（）
A. The data link layer
B. The application layer
C. The access layer
D. The session layer
E. The network layer
[多项选择]You are troubleshooting an OSPF problem where external routes are not showing up in the OSPF database. Which two options a re valid checks that should be performed first to verify proper OSPF operation?（）
A. Are the ASBRs trying to redistribute the external routes into a totally stubby area?
B. Are the ABRs configured with stubby areas?
C. Is the subnets keyword being used with the redistribution command?
D. Is backbone area (area 0) contiguous?
E. Is the CPU utilization of the routers high?
[多项选择]While troubleshooting a video problem on an application server, the system administrator has determined that the video firmware should be updated. Which of the following sources should be used to locate an appropriate update for this hardware?（）
A. Third-party manufacturer
B. Video chipset manufacturer
C. Server manufacturer
D. Operating system manufacturer
E. Shareware file sharing site
[单项选择]While troubleshooting a connectivity problem, a network administrator notices that a port status LED on a Cisco Catalyst series switch is alternating green and amber. Which condition could this indicate（）。
A. The port is experiencing errors
B. The port is administratively disabled
C. The port is blocked by spanning tree
D. The port has an active link with normal traffic activity
[单项选择]While troubleshooting a network problem,a technician discovers that the current copy of the Cisco IOS is outdated and needs to be updated.Which of the following commands would the technician issue to replace the Cisco router IOS with the newer version?（）
A. Router#copy tftp flash
B. Router(config)#restore flash
C. Router(config)#repair flash
D. Router#copy flash run
E. Router>copy start flash
F. Router#copy start flash
[单项选择]A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）
A. The contrast setting needs to be raised from the default.
B. The monitor firmware was not updated.
C. The new monitor has a different native resolution.
D. The monitor needs to be degaussed to clarify the picture.
[单项选择]When troubleshooting an EIGRP connectivity problem, you notice that two connected EIGRP routers are not becoming EIGRP neighbors. A ping between the two routers was successful.What is the next thing that should be checked?（）
A. Verify that the EIGRP hello and hold timers match exactly.
B. Verify that EIGRP broadcast packets are not being dropped between the two routers with the show ip EIGRP peer command.
C. Verify that EIGRP broadcast packets are not being dropped between the two routers with the show ip EIGRP traffic command.
D. Verify that EIGRP is enabled for the appropriate networks on the local and neighboring router.
[单项选择]A technician is troubleshooting a workstation that has the wrong time information. All workstations should be pointing to a central NTP server. Which of the following locations would the technician check to investigate error messages related to this issue?（）
A. IIS log
B. Application log
C. System log
D. Security log
[单项选择]A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）
A. Record the solution in the appropriate logs for future use.
B. Ask the user who reported the issue what past documentation they have.
C. Ask the user who reported the issue to explain the symptoms in detail.
D. Record what steps should be taken to resolve the issue.
[单项选择]A technician is troubleshooting a monitor displaying a blank screen and the power indicator light ison. Which of the following should the technician do next?（）
A. Test the computer with a known-good monitor.
B. Check if the monitor is still covered under the manufacturer’s warranty.
C. Replace the monitor’s power cord with a known-good power cord.
D. Swap out the computer’s video card.
[单项选择]The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）
A. Verity full system functionality
B. Identify the main problem and question the user
C. Document their findings, actions, and outcomes
D. Escalate the issue to upper management
[单项选择]A technician is troubleshooting a host connectivity problem. The host is unable to ping a server connected to Switch_A. Based on the results of the testing, what could be the problem（）。
A. A remote physical layer problem exists.
B. The host NIC is not functioning.
C. TCP/IP has not been correctly installed on the host.
D. A local physical layer problem exists.
[单项选择] A TestKing.com technician is troubleshooting connectivity problems between two routers that are directly connected through the serial line. The technician notices that the serial line is up but cannot see any neighbors displayed in the output of the show cdp neighbors command. In which OSI layer is the problem most likely occurring?（）
A. Physical
B. Data link
C. Network layer
D. Transport layer
E. Application layer
[多项选择] While troubleshooting an EIGRP routing problem you notice that one of the routers have generated a large number of SIA messages. What are two possible causes for EIGRP Stuck - In -Active routes?（）
A. Some quer y or reply packets are lost between the routers.
B. The neighboring router starts receiving route updates from this router.
C. A failure causes traffic on a link between two neighboring routers to flow in only one direction(unidirectional link).
D. Th e neighboring router stops receiving ACK packets from this router.
[单项选择]The technician is moving a user’s files from a Windows XP PC to a Windows Vista PC. Which of the following directories corresponds to each operating system?（）
A. c:/users/user1/documents to c:/users/user1/documents
B. c:/documents and settings/user1/my documents to c:/users/user1/documents
C. c:/documents and settings/user1/my documents to c:/documents and settings/user1/my documents
D. c:/users/user1/my documents to c:/users/user1/documents
[单项选择]A technician is troubleshooting a laptop LCD, and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?（）
A. Backlight
B. Inverter
C. Loose cable
D. Lid switch
[单项选择] A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?（）
A. The WLAN card is 802.11g.
B. The WLAN card is 802.11b.
C. The WLAN card is 802.11n.
D. The WLAN card is 802.11a.
