[单项选择]Which of the following below would BEST optimize Windows XP startup?（）
A. Remove any unnecessary applications that start with Windows.
B. Remove device drivers for unused peripherals.
C. Disable the computer’s memory check in BIOS.
D. Configure ScanDisk to run at startup.

[单项选择]Which of the following would BEST optimize a computer that is heavily used? （）
A. Scandisk
B. Defrag
C. Indexing
D. Chkdsk

[单项选择]Which of the following would be used to optimize network performance and increase bandwidth availability?（）
A. Packet analysis
B. QoS
C. Traffic shaping
D. Fault tolerance

[单项选择]Which of the following would BEST protect hardware from dust and ESD when storing it for futureusage?（）
A. Air filter
B. Anti-static bags
C. Compressed air
D. Paper bag

[单项选择]Which of the following would BEST provide cooling to a processor?（）
A. Case fan
B. Heatsink
C. Liquid cooling system
D. CPU fan

[单项选择]Which of the commands below would you enter if you wanted to see the configuration register of your router?（）
A. show boot
B. show flash
C. show register
D. show version
E. show config

[单项选择]Which of the following statements would best serve as an introduction to the passage
A. The assumption that the knowledge incorporated in technological developments must be derived from science ignores the many non-scientific decisions made by technologists.
B. Analytical thought is no longer a vital component in the success of technological development.
C. As knowledge of technology has increased, the tendency has been to lose sight of the important role played by scientific thought in making decisions about form, arrangement, and texture.
D. A technologist thinking about a machine, reasoning through the successive steps in a dynamic process, can actually turn the machine over mentally.

[单项选择]Which of the following protocols would BEST grant the user secure access to a remote location?（）
A. VPN
B. FTP
C. POP3
D. DNS

[多项选择]Which of the following features would BEST be used to optimize real-time voice and video chat?（）(Select TWO)
A. Load balancing
B. Caching engines
C. Qos
D. Fault tolerance systems
E. Traffic shaping

[单项选择]In which scenario would TOP N analysis be the best solution? （）
A. You want to identify the most senior employee in the company.
B. You want to find the manager supervising the largest number of employees.
C. You want to identify the person who makes the highest salary for all employees.
D. You want to rank the top three sales representatives who have sold the maximum number of products.

[单项选择]Which of the title below best expresses the ideas of this passage

[单项选择]Which of the statements below offers the best summary of the author' s point of view as expressed in the passage
A. Despite their questioning of the values of their elders, adolescents really want the same things their parents have.
B. If adolescents only would follow parental advice, societal hostilities would diminish.
C. In a spirit of adolescent rebelliousness, young people deliberately prize what their parents scorn.
D. The explanation of adult bitterness and antagonism toward youth lies in the regret of parents about dropping that for which they had yearned when they were young, and their reluctance to examine the values of the path they had turned to instead.

[单项选择]Which of the following would the best title for the text
A. "A New Generation of Artists".
B. "Video Art is Going Nowhere".
C. "A Cradle of Famous Artists".
D. "New Art for the MTV Generation".

[单项选择]Which of the following would be best to help prepare a preschool-aged child for an injection
A. Having an older child explain that shots do not hurt.
B. Helping the child to imagine she is in a different place.
C. Giving the child a play syringe and a bandage to give a doll injections.
D. Giving the child a pounding board to encourage expressions of anger.

[单项选择]Which of the following would be BEST to use when identifying HTTP traffic running on TCP port53?（）
A. Network layer firewall
B. Stateful inspection firewall
C. Zone aware firewall
D. Application layer firewall

[单项选择]Which of the following tools would be BEST to use to pry open the case of a laptop?（）
A. Metal screwdriver
B. Plastic wedge
C. Needle-nose pliers
D. Extension magnet

[单项选择]Which of the following would be the best approach when trying to take a crying toddler's temperature
A. Ignore the crying and screaming.
B. Encourage the mother to hold the child.
C. Talk to the mother first and then to the toddler.
D. Bring extra help so it can be done quickly.