更多"Mike, a technician, is troubleshoot"的相关试题:
[单项选择]A technician is troubleshooting a workstation that has the wrong time information. All workstations should be pointing to a central NTP server. Which of the following locations would the technician check to investigate error messages related to this issue?（）
A. IIS log
B. Application log
C. System log
D. Security log
[单项选择]A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）
A. Record the solution in the appropriate logs for future use.
B. Ask the user who reported the issue what past documentation they have.
C. Ask the user who reported the issue to explain the symptoms in detail.
D. Record what steps should be taken to resolve the issue.
[单项选择]A technician is troubleshooting a monitor displaying a blank screen and the power indicator light ison. Which of the following should the technician do next?（）
A. Test the computer with a known-good monitor.
B. Check if the monitor is still covered under the manufacturer’s warranty.
C. Replace the monitor’s power cord with a known-good power cord.
D. Swap out the computer’s video card.
[单项选择]The network technician is troubleshooting a network issue by implementing a new security device.After installing and configuring the device, which of the following steps should the technician takeNEXT?（）
A. Verity full system functionality
B. Identify the main problem and question the user
C. Document their findings, actions, and outcomes
D. Escalate the issue to upper management
[单项选择]A technician is troubleshooting a host connectivity problem. The host is unable to ping a server connected to Switch_A. Based on the results of the testing, what could be the problem（）。
A. A remote physical layer problem exists.
B. The host NIC is not functioning.
C. TCP/IP has not been correctly installed on the host.
D. A local physical layer problem exists.
[单项选择] A TestKing.com technician is troubleshooting connectivity problems between two routers that are directly connected through the serial line. The technician notices that the serial line is up but cannot see any neighbors displayed in the output of the show cdp neighbors command. In which OSI layer is the problem most likely occurring?（）
A. Physical
B. Data link
C. Network layer
D. Transport layer
E. Application layer
[单项选择]A technician is troubleshooting a laptop LCD, and when the cover is opened nothing shows on the screen. Then all of a sudden the screen comes on and works fine. Which of the following should the technician check FIRST?（）
A. Backlight
B. Inverter
C. Loose cable
D. Lid switch
[单项选择] A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. The WLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why the WLAN card is performing at that speed?（）
A. The WLAN card is 802.11g.
B. The WLAN card is 802.11b.
C. The WLAN card is 802.11n.
D. The WLAN card is 802.11a.
[单项选择]A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）
A. Com+.log
B. System Log
C. Security Log
D. Application Log
[单项选择]A technician wants to verify a remote printer that has been power cycled is back online. Thetechnician would use which of the following commands and switch?（）
A. tracert -t
B. ipconfig /renew
C. ping –t
D. nslookup -ttl
[单项选择]Bob, a technician, is troubleshooting a PC that intermittently does not power on. Which of the following tools would be the BEST choice to use to verify a possible cause? （）
A. Cable tester
B. Ohm meter
C. Field strength meter
D. PSU tester
[单项选择]A technician is checking on a printer that is frequently jamming. The jams always consist ofmultiple papers becoming stuck. The paper in the printer was just reloaded this morning. Which of the following is the MOST likely reason for the jams?（）
A. The drum is old and needs to be replaced.
B. The fuser is not coming up to the proper temperature.
C. The paper tray rollers are too tight.
D. The paper is damp due to humidity.
[单项选择]A technician is setting up a new inkjet printer and notices that the images appear hazy. Which of the following should the technician perform FIRST to resolve the issue?（）
A. Refill the cartridges
B. Replace the toner
C. Replace the network cable
D. Calibrate the inkjet printer
[单项选择]Mike, a technician, is replacing a wireless router on an existing small office home office (SOHO) network. The SSID, WPA and DHCP information has been correctly added. Which of the following must also be addressed?（）
A. The administrative password needs to be changed.
B. The TKIP option needs to be enabled.
C. The WEP key needs to be changed.
D. Wireless access points need to be added.
[单项选择]Mike, a technician, is working on several workstations and needs to continuously investigatesystems so he knows when the workstations reboot. Which of the following commands could beused?（）
A. ping -l 9999
B. tracert -d
C. ping -t
D. tracert -h 9999
[单项选择]Mike, a technician, is installing a wireless router for a client. Which of the following is MOST important when installing a wireless router?（）
A. Location
B. DCPA
C. SSID
D. Number of client machines
[单项选择]In Windows Vista, where would Mike, a technician, find User1 desktop files?（）
A. C:/Documents and settings/User1/Desktop
B. C:/Users/User1/Desktop
C. C:/windows/System32
D. C:/Users/User1
[单项选择]Mike, a technician, is working on a computer and the air is dry. Which of the following choices is the BEST option for Mike to use?（）
A. Use a portable anti-static pad and wrist strap, ensuring all components remain on the mat, and the wrist strap is connected to the mat.
B. Leave the computer plugged in and running, to stabilize the power, and keep one hand on the case at all times while working on the unit.
C. Use a wrist strap, connecting it to the computer case. Leave the computer plugged into the outlet for grounding.
D. Advise the customer it is best if the computer is taken back to the shop for repair, so it will be in a controlled temperature environment.
