更多"A user reports that the computer’s "的相关试题:
[单项选择]A user reports that their hard drive has failed and needs to be replaced. Which of the following should the technician do FIRST?（）
A. Run the hard disk manufacturer’s diagnostic program
B. Re-image the drive
C. Replace the hard drive and load Windows
D. Ask the user diagnostic questions
[单项选择]An end user reports that their computer is making noise constantly. The technician notes that the hard drive activity light is on frequently. The technician finds plenty of free space on the drive.Which of the following BEST explains why the drive light is continuously active?（）
A. The system has a fragmented hard drive.
B. The drive interface needs to be changed.
C. The user has too many documents on the hard drive.
D. The system page file has an issue.
[单项选择]A user reports that their computer suddenly will not boot. When the technician arrives, they discover that the user is very worried they will not be able to complete a research paper theyve been working on which is due by the end of the day. Which of the following is an appropriate response to the users concerns? （）
A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem?
B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report.
C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.
D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow.
[单项选择] A user reports their laptop computer can no longer connect to a server. The computer works correctly in a different office. Which of the following tools would be used to troubleshoot this issue?（）
A. Cable tester
B. Multimeter
C. Fiber splicer
D. Loopback plug
[单项选择]An end user reports that their computer is not performing as fast as it used to and it shuts down unexpectedly. Which of the following is the MOST likely cause?（）
A. Network data cables are damaged.
B. Memory has become unseated.
C. The user has defragmented the hard drive.
D. Processor cooling fan is not functioning.
[单项选择] Bob, a user, reports that his computer is running slower since he viewed an online training presentation. Bob is also receiving an increased amount of spam email. Which of the following is the MOST likely cause of Bob’s issue?（）
A. Virus
B. Worm
C. Network bandwidth
D. Malware
[单项选择]A user wants to install an external hard drive using the fastest connection available. Which of the following should the technician recommend?（）
A. USB 1.1
B. eSATA
C. USB 2.0
D. IEEE 1394
[单项选择]A user has a 1TB external hard drive connected to a desktop system. When the user searches the drive for a file, the response to the search is very slow. How can the user improve the performance of the file searches on the external drive?（）
A. Change the sort order of the files.
B. Make sure that all of the files are in folders that are in alphabetical order.
C. Search multiple drive letters at the same time.
D. Turn on indexing for the assigned drive letter.
[单项选择]After setting up a new computer, a user states that the mouse and keyboard will not work. Whichof the following is the MOST likely reason?（）
A. The network cable is disconnected
B. The PS/2 connectors are switched
C. The USB connectors are switched
D. The hard drive is unplugged
[单项选择]A customer reports the optical drive is no longer responding. Which of the following questionsshould be asked FIRST?（）
A. “Did you log in with an administrator account?”
B. “Have you been to any inappropriate websites?”
C. “What have you changed since the optical drive worked properly?”
D. “What has changed since the optical drive worked properly?”
[单项选择]A technician needs to replace a computer’s hard drive. Which of the following should thetechnician do FIRST?（）
A. Remove network connections
B. Remove the RAM
C. Self ground on the computer case
D. Disconnect power to PC
[单项选择] A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST when Windows started. Which of the following Windows utilities would help configure the new hard disk?（）
A. Disk Management
B. Services and Applications
C. Removable Storage
D. Device Manager
[单项选择]A user reports being occasionally disconnected from the server. Which of the following tools couldthe technician use to determine if it is the client or the server that is dropping the connection?（）
A. Packet sniffer
B. Multimeter
C. Load balancer
D. Throughput tester
[单项选择]After installing a new SATA hard drive the technician notices the drive is hot to the touch and is giving off a slight odor. Which of the following should the technician do? （）
A. Install a larger fan near the hard drive to cool the system.
B. Clean the drive with compressed air and continue to use it.
C. Remove and replace the drive.
D. Apply more thermal compound and reseat the drive.
[单项选择]If a technician needs to convert a hard drive from Basic to Dynamic, which of the following utilities would the technician use?（）
A. Add Hardware Wizard
B. Device Manager
C. Computer Management
D. Disk Management
[单项选择]On which of the following hard drive types must Bob, a technician, change the jumper setting to match the motherboard/cabling combination?（）
A. SATA
B. eSATA
C. Solid state
D. PATA
[单项选择] A client purchased a new internal hard drive to act as a second drive on a legacy machine. When the client attempts to install the drive, the cable connector on the new drive is not compatible with the available IDE cables. It is determined that the client has purchased a SATA hard drive. Which of the following would the technician recommend as the BEST solution to this situation?（）
A. Have the client purchase a SATA compatible system board.
B. Have the client purchase a SATA to IDE conversion kit.
C. Have the client return the drive and purchase an IDE compatible drive.
D. Have the client purchase a SCSI to SATA conversion kit.
[单项选择] A user reports sporadic connectivity with their wireless connection. A technician determines the wireless speed reported by the laptop to be 1Mbps. Which of the following is the MOST likely cause of this issue?（）
A. The client does not support 802.11n
B. Incorrect frequency on the client is being used
C. Incorrect encryption on the AP
D. The client distance from the AP
[单项选择]A user reports that their thermal wristband printer is printing barcodes that will not scan properly.Which of the following maintenance techniques would MOST likely resolve this issue?（）
A. Replace the print roller
B. Reset to factory defaults
C. Replace the wristband roll
D. Clean the heating assembly
