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发布时间:2024-02-01 06:41:58

[单项选择]You are a project manager who was just assigned to take over a project from another project manager who is leaving the company. The old project manager tells you that the project is on schedule only because he has had to constantly push the team to perform. What is the FIRST thing you should do as the new project manager ?()
A. Check risk status
B. Check cost performance
C. Determine a management strategy
D. Tell the team your objectives

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[单项选择]You are a project manager who was just assigned to take over a project from another project manager who is leaving the company. The old project manager tells you that the project is on schedule only because he has had to constantly push the team to perform. What is the FIRST thing you should do as the new project manager
A. Check risk status.
B. Check cost performance.
C. Determine a management strategy.
D. Tell the team your objectives.
[单项选择]A project manager has just been assigned to a new project and has been given the project charter. The FIRST thing the project manager must do is______.
A. create a project scope statement
B. confirm that all the stakeholders have had input into the scope
C. analyze project risk
D. begin work on a project management plan
[单项选择]You are assigned as the project manager to a project which is executed for a customer under FP contract. Your customer informed you this morning that they insist on certain "refinements" of the project scope. You agree that the requested actions make really sense to the project, but believe that they constitute a major change increasing the project scope. What should you do next
A. Accept the request of the customer. Diligently document the additional costs and working hours spent by yourself and the team on the implementation of the change and invoice these to the customer at appropriate rates.
B. Perform earned value analysis to assess the current status of the project and get all the numbers you need to communicate the case to the change control board which then will have to make the best decision regarding the customer request.
C. Check the contract, the project charter, the scope statement and other documents related to the project and the contract. Assess the impacts of the scope change. Then discuss the situation with the project sponsor and the change control board.
D. Talk to the project sales department and find a joint solution with them how to best reject the request considering the commercial and strategic value of the customer to the organization you are working for.
[单项选择]You are assigned as the project manager in the middle of the project. The project is within the baselines, but the customer is not happy with the performance of the project. What is the FIRST thing you should do ()
A.  Discuss it with the project team. 
B. Recalculate baselines. 
C. Renegotiate the contract. 
D. Meet with the customer.
[单项选择]You are assigned as the project manager in a project with an aggressive schedule.During a recent meeting your team complained about the high pressure applied and the many hours of overwork time.What should you do first ?()
A. Try to obtain additional budget and time
B. Improve team communication and availability of high quality data on risks.Use this information to enable you to make well-founded decisions earlier
C. The problem might be the customer disturbing project rhythm.Keep him on distance from the team
D. Apply fast tracking to shorten project duration without additional work
[单项选择]You are assigned as a project manager to lead a new quality improvement project. Management is asking for a project management plan. Which of the following should you create FIRST
A. A process assurance plan.
B. A quality management plan.
C. A project management plan.
D. A project scope statement.
[单项选择]You are assigned to be the project manager in the middle of the project. The project is within tolerances for the baseline, but the customer is not happy with the performance of the project. What is the FIRST thing you should do ?()
A. Discuss it with the project team
B. Recalculate baselines
C. Renegotiate the contract
D. Meet with the customer
[单项选择]Being assigned as the project manager to a project you perform earned value Analysis and find the following results:EV=250000;PV=200000;AC=275000;BAC=500000.What is right ?()
A. EAC=400000
B. EAC=550000
C. BTC=400000
D. ETC=75000
[单项选择]You are a new project manager who has never managed a project before. You have been asked to plan a new project. It would be BEST in this situation to rely on______during planning in order to improve your chance of success.
A. your intuition and training
B. stakeholder analysis
C. historical information
D. configuration management
[多项选择]PART ONE
· you are an Assistant Sales Manager who has just handle the enquiry that Mr. Lin, Regional Sales Manager passed to you on Friday.
· Write a memo to Mr. Lin.
· Telling him that you have dealt with the problem
· Informing him of the content of the enquiry from Mr. E. King who wants a special wholesale discount
· Telling him the discount that you could offer to Mr. King
· Write 40--50 words on a separate sheet./r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n /r/n
To:
From:
Date:
Subject:
[填空题]If you are a manager, you should handle the customers’ complaints in a______ (friend) way.


[单项选择]As a project manager,you advocate active participation of your team members-this is because you believe in ().
A. theory Y(McGregor model)
B. theory X(McGregor model)
C. Maslow's hierarchy of needs
D. referent power
[单项选择]As a project manager, you are aware that estimating schedule activity costs involves developing an approximation of the costs of the resources needed to complete each schedule activity. In approximating costs, the estimator considers the possible causes of variation of the cost estimates, including risks. Cost estimating includes identifying and considering various costing alternatives. For example, in most application areas, additional work during a design phase is widely held to have the potential for reducing the cost of the execution and product operations. The cost estimating process considers whether the expected savings can offset the cost of additional design work. Cost estimates are generally expressed in units of currency to facilitate comparisons both within and across projects. Cost estimates can also benefit from refinement during the course of the project to reflect on the additional detail available. For your project, which is in the initial phases, your team suggested a
A. -75% to+125%
B. -50% to+100%
C. -25% to+50%
D. None of the above
[单项选择]As a project manager,you try to use empathic listening skills to help understand another person's frame of reference, In following this approach,you should ().
A. mimic the content of the message
B. probe.then evaluate the content
C. evaluate the content,then advise
D. rephrase the content and reflect the feeling
[单项选择]Not only the manager but you ______ required to help him serve the customer early next week.
A. are
B. is
C. be
D. will
[单项选择]The project manager has just received a change from the customer that does not affect the project schedule and is easy to complete. What should the project manager do FIRST
A. Make the change happen as soon as possible.
B. Contact the project sponsor for permission.
C. Go to the change control board.
D. Evaluate the other components of the "triple constraint" .

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