更多"A customer informed you that it is "的相关试题:
[单项选择]A customer informed you that it is preferable to change a certain aspect of the project. What should you do first ？（）
A. Talk with team members to understand implications of the change.
B. Communicate the change to the management to get their inputs.
C. Open up a change control.
D. Do sizing for the change and communicate to the customer.
[单项选择]Our customer service workers will contact you within 14 working days of receiving your complaint about the product
A. 我们的客服部门一收到你的意见，就会在第14个工作日给您一个满意答复。
B. 我们的客服部门将在14个工作日之后，发函征询你对我们产品的反馈意见。
C. 在收到你对产品的投诉之后，我们的客服人员将在14个工作日内和你联系。
D. 一旦你投诉我们的产品，我们的客服人员会在14个工作日后和你取得联系。
[单项选择]You are running a project for a customer based on a cost reimbursable contract with the following terms: Target costs, $1000000; fix fee, 100000; benefit/cost sharing, 80/20; price ceiling, 1200000. Which is the PTA (point of total assumption, break point)of the project ？（）
A. $1300000
B. $1500000
C. $80000
D. $1125000
[单项选择]Salesperson: Can I help you, sir Customer: Yes, I bought this watch from you last week and I’ve been having a few problems with it. Salesperson: ______ Customer: When I bought this you said it was waterproof, but when I wore it in the swimming pool it filled with water.
A. That’s impossible.
B. I’m sure it’s all right.
C. Did you buy it here
D. What’s the trouble
[多项选择]You have received a fax from a customer who in the fax complained that he had received 100 green colour bicycles instead of 50 green and 50 blue colour bicycles. In order to solve the problem and find out the facts ,you write a short note to the warehouse.
. Write a short note to Mr. Randy Simon ,who is in charge of delivering goods from warehouse.
. Tell him about the claim.
. Mention the date of delivery.
. Ask for the duplicate invoice. .
. Write 30-40 words on your Answer Sheet
[单项选择]Receptionist: Can I help you Customer: （）.Where do I pay my fees
A. Yes, please
B. Thank you
C. As you please
D. Yes, you can
[填空题]
A．customer
B．cushion
C．culture
D．currency
[单项选择]Customer: ______
Clerk: Here you are. 20 dollars.
A. Give me 20 dollars worth of stamps, please.
B. I want to purchase 20 dollars of stamps, please.
C. Five two-dollar and ten one-dollar stamps, please.
D. Could I have some stamps, please
[单项选择]
C
Next time a customer comes to your office, offer him a cup of coffee. And when you’re doing your holiday shopping online, make sure you’re holding a large glass of iced tea. The physical sensation(感觉) of warmth encourages emotional warmth, while a cold drink in hand prevents you from making unwise decision—those are the practical lesson being drawn from recent research by psychologist Johna. Bargh.
Psychologists have known that one person’s perception(感知) of another’s "warmth" is a powerful determiner in social relationships. Judging someone to be either "warm" or "cold" is a primary consideration, even trumping evidence that a "cold" person may be more capable. Much of this is rooted in very early childhood experiences, Bargh argues, when babies’ conceptual sense of the world around them is shaped by physical sensation, particularly warmth and coldness. Classic stud
A. the visitors to his office
B. the psychology lesson he has
C. his physical feeling of coldness
D. the things he has bought online
[单项选择]Customer: ______ if you'd serve me as quickly as possible as I've got an appointment at two fifteen.
Waiter: I'll do my best, Madam.
[单项选择]Customer: ______if you'd serve me as quickly as possible as I've got an appointment at two fifteen.
Waiter: I'll do my best, Madam.
[填空题]
A. What do you mean B. What about you
C. I’m not sure D. What a pity
E. What do you think F. Sounds great
G. Say, why don’t you come with us H. Do you mean it
Jessica: I’m so excited! We have two weeks off!. What are you going to do
Natasha: (56) . I guess I’ll just stay home. Maybe I’ll catch up on my reading.
(57) Any plans
Jessica: Well, my parents have rented an apartment in California. I’m going to take long walks along the beach every day and do lots of swimming.
Natasha: (58) !
Jessica: (59) My parents will be happy to have you with us.
Natasha: (60) I’d love to!
60（）
